Customer Service Professional

2 weeks ago


Wacol, Queensland, Australia Hitachi Construction Machinery Full time
The Opportunity

An exciting role has become available for a focused and motivated individual in the position of Customer Service Professional based out of our Wacol branch.

You will be supported by the Brisbane Branches and backed by our OEM parts department, OEM service support and OEM solutions including preventative maintenance programs.

This role will involve managing an existing network of customers, sourcing new customers, promoting parts and service sales solutions and reporting of activity.

Key Responsibilities:

  • Manage an existing network of customers and source new customers
  • Promote parts and service sales solutions
  • Work to a customer call cycle and build parts & service quotes
  • Report activity, prospects, sales opportunities and competitor activity

Requirements:

  • Strong technical understanding of earth moving and construction equipment
  • Demonstrated success in a similar role
  • Be self-motivated and able to build long term relationships
  • Excellent administration, communication and interpersonal skills
  • Ability to travel as required within your region

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people.



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