Specialist Clinics Clerk

2 months ago

Box Hill, Australia Eastern Health Full time

Acute Specialist Clinics - Scheduling Team

Monday to Friday

Box Hill Specialist Clinics

Permanent Part Time

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

About the role

An opportunity exists in Specialist Clinics at Box Hill hospitals Scheduling Team for a passionate and enthusiastic Computer Clerk. The Scheduling Team in Specialist clinics at Box Hill Hospital is a busy department of the hospital meeting the needs of patients from the community by providing a range of specialist services. Approximately 160 000 occasions of service are provided annually. These include new patients referred from the community, review appointments for ongoing care and post admission follow up from Eastern Health’s network of hospitals.

**Responsibilities include**:
Clinic bookings and registration of patients (ereferral Management)

Doctors leave management

Rebooking new patients from cancellations

Waitlist management

Appointment scheduling/ Portfolio Management

Referral management linked to needing further information

Working closely with surgical team/head of units/liaison nurse.

About you

**To be successful in this role you will possess**:
Year 10 level English written and spoken

Knowledge of patient management systems iPM, CPF and eMR (desired)

Computer competent in Microsoft Word, Outlook and Excel preferred

Advanced telephone skills and clerical skills

Ability to provide quality customer service in a friendly and professional manner to support high quality patient centred care

Excellent communication and organisational skills

The ability to work as part of a diverse team

Please refer to the attached position description for further details of the role.

Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here

Diverse and engaging career opportunities

Friendly & supportive team

Flexible working hours

Salary packaging options

Career progression in our teaching hospitals

Next Steps

**Please note**:
Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.

Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.

**Values in Action**: Respect for all | Safe always | Partnering in care | Learning and improving every day

Contact Person
Nicola Johnston

Contact Number
(03) 9982 2321

Alternate Contact Person
Melanie Tew

Alternate Contact Number
(03) 9895 3541

Closing Date
31/03/2024

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