Client Services Officer

4 months ago


Sydney, Australia Mars Recruitment Full time

MARS Recruitment is partnered with a recognised financial institution who currently is looking for an experienced Client Services Officer. This is initially a contract role with opportunity for an extention and/or to go permanent.

**Duties and Key Responsibilities**:

- Effectivel serve as the main point of contact for both investors and the registry provider
- Oversee the complaints process by working with the risk and compliance team and addressing and documenting issues promptly.

**Skills and Experience**:

- Minimum 2+ years of experience in a client facing role in the banking or financial services industry, ideally within investor contact centre or registry
- Excellent verbal and written communication skills
- Ability to manage multiple tasks and work efficiently under pressure
- Tertiary qualified, preferably in Finance or Commerce

**How to Apply



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