Transformation Lead-telco

3 weeks ago


Melbourne City Centre, Australia Modis Full time

Our client is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, they have uniquely positioned to help communication service providers, governments, and large enterprises deliver. They are worlds leading consulting firm and they are looking forward to hir **Quality and Transformation Lead**

**Mandatory Skills**
- 8-10 Years of experience in various transformational initiatives across service delivery and assurance space within Telecom domain

**Roles and Responsibilities**
- Develop a Quality Management Framework for various functions.
- Identify CTQ parameters and linkage to SLA/KPIs
- Identify and lead transformational projects; and obtain approvals by providing business justifications.
- Ensure enhance customer experience of customer and its end customers.
- Priorities the projects and deliver a short-term and long-term roadmap for transformation based on complexity, benefits, investments, and time to realize those benefits.
- experience in Quality control process in Telecom assurance domain

You must have working rights in Australia.

Location-Sydney/Melbourne

Deepa Shetty

Senior Account Manager

(02) 8028 3142


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