Student and Academic Services Officer

3 days ago

Burwood, Australia Navitas Full time

**About the role**

The Student and Academic Services Officer (Generalist) is responsible for providing high quality administrative and services support within the College across a broad range of student and academic administrative functions.

The position acknowledges the interdependence of student and academic related matters, the importance of front counter student facing activities and back-office administration.

The person we seek will support students and academics via the following means, but not limited to:
**Student Services**
- Check the integrity of information and resources provided to staff and students via the Student Portal and Student Hub from trimester to trimester
- Process student requests for replacement documentation
- Provide administrative support to various student and academic committees
- Assist with College activities and events
- Provide advice to students relating to College policies and procedures, program progression, transition to University and other student administrative related issues

**Academic Services**
- Develop and maintain strong and effective relationships with non-academic and academic staff
- Support the exam process and material integrity checks
- Review and process Recognition of Prior Learning requests
- Data anaylsis, with strong attenttion to detail
- Support Academic Misconduct requests
- Assist processing Enrolment Variations, Special Consideration, Change of Course and other student lifecycle requests
- Support the enrolment process
- Other duties as may be requested by a relevant manager
- Whilst the focus of the role will be on Academic Services functions listed above, whilst working in a team environment, you may be called upon to support the below functions.

**What we can offer you**:

- A fun and very supportive team environment
- Career progression and development pathways
- Collegial and collaborative environment with the aim of academic excellence
- Health & Wellbeing packages which includes free counselling for employees family, discounted gym memberships, movie tickets, discounts on travel, accommodation and insurance.

**About us**

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 56,000 aspirational students across our global network each year.

**Diversity and Inclusion**

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

**How to apply**

**Applications close on Wednesday 24 July 2024 at 11:59pm however, we reserve the right to progress or confirm applicants prior to close date.**

Applications received after the close date may be considered pending the recruitment process.

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