Student Counsellor

**About the role**

**Key Responsibilities**
- Provide welfare counselling to students on matters such as academic progression and policy, and pastoral care issues including living skills, cultural adjustment, health issues, dealing with study and social stress and anxiety, accommodation, employment, personal crisis as well as advice on College/Campus and University policy and procedures, and refer students as required
- Development, implement and monitor programs, resources and services that promote the wellbeing of students and student engagement
- Manage critical incidents involving students in conjunction with Critical Incident Management Group
- Case manages students requiring support and refer to external agencies as required
- Collaborate with partner university, professional organisations and government agencies on issues relating to support, referral, advocacy
- Participate as a member of Appeals Committee and other Committees as required
- Work closely with Under 18 student Management and Student Services regarding the welfare and safety arrangements of Under 18 students in accordance with relevant legislation and act as a contact officer for student emergencies
- Ongoing liaison with students around accommodation, wellbeing and guardianship arrangements in keeping with relevant legislation where appropriate
- Management of Student Voice mechanisms
- Supporting the Student Servies Administration functions

**The person we seek will ideally have the following**:
**Essential**
- A relevant bachelor’s degree and/or formal counselling qualification, combined with substantial relevant work experience
- Demonstrated experience in the development and delivery of student support programs for students, preferably in a tertiary environment
- Demonstrated high level interpersonal and oral communication skills, with a proven ability to consult, counsel and liaise with a wide range people from culturally diverse backgrounds
- Demonstrated ability to work with mínimal supervision and effectively monitor and coordinate a workload which may consist of multiple tasks of varying priorities
- Demonstrated ability to negotiate and resolve sensitive issues in a confidential manner and keep appropriate documentation and audit trails
- Knowledge of, or the ability to quickly acquire knowledge of, relevant legislation and policies and procedures relating to international students
- Sound knowledge of the principles of workplace health and safety with a demonstrated ability to incorporate these principles in day to day tasks
- Sense of responsibility and commitment to education

***Desirable**
- Experience in working within a higher education environment
- Knowledge of _Education Services for Overseas Students Act 2000 _and _National Code _(2018)

**What we can offer you**

**About Us**

For over 25 years, we've prepared students around the world to be study-ready, work-ready and world-ready. As pioneers in the university pathway sector, we have more than 30 trusted partnerships with ambitious, forward-thinking universities around the world.

Through our unparalleled global reach across 24 countries, we help our partners achieve their goals of a stronger, more diverse student population, improved academic outcomes, superior student experiences, enhanced global profile and sustainable revenue.

Our Australasian university partners include Curtin University, Deakin University, Edith Cowan University, University of South Australia, University of Adelaide, La Trobe University, Western Sydney University, Griffith University, University of Canterbury and the University of Canberra.

**Diversity and Inclusion**

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

**How to apply**

Applications close on** Friday 23 June 11:59pm**, however, we reserve the right to progress or confirm applicants prior to the close date. Applications received after the close date may be considered pending the recruitment process.