Group Manager Travel Claims

4 weeks ago

Sydney, Australia nib NZ Full time

Let’s talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Let’s talk about Diversity, Equity and Inclusion

Let’s talk about this role

As the Group Manager Travel Claims, you will be responsible for the strategic delivery and operational management of global Claims servicing for Travel Claims within the nib Group. This role is integral to both the Business Services Division and nib Travel.

Providing direct oversight and responsibility for Claims servicing and Management, this role is listed as the Responsible Manager for Claims Servicing and is integral to nib Travel’s AFSL under Claims as a Financial Service.

With an aim to differentiate nib Group’s customer experience through a digital first strategy, the Group Manager Travel Claims will provide the leadership required in delivering to key metrics and performance targets, as well as being a key stakeholder in supporting external Underwriters, giving them confidence in nib’s ability to manage and control a portfolio of claims on their behalf.

Let’s talk about you

You will have proven experience developing and delivering strategic programs of work with a focus on digital transformation, automation and workforce optimisation, while maintaining a highly engaged team in a hybrid/flexible work environment.

Furthermore you have:
- Desirable to hold Diploma in General Insurance, be Tier 2 RG146 trained and have previously held Responsible Manager qualification.- Excellent leadership skills and proven ability to deliver consistent performance to targets- Very strong knowledge of General Insurance and Travel Insurance Industry- Demonstrated ability to balance commercial, business/team and customer considerations- Strong Change management and transformation experience

Let’s talk about working at nib

Our hybrid working approach means our employees work outside of the office for the majority of the time. Our hubs offer workspaces to connect and collaborate for events, meetings, or activities. To help our employees embrace working outside of the office, we provide financial support to set up and maintain their home workspace. nib’s approach to flexibility is focused on personalisation and giving our employees choice - not only in where they work, but also when and how.

Other benefits to support you at work (and play) include:
- Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance- The opportunity to give back to the community through paid leave for volunteering through nib Foundation- Support
- _your better health _- whatever that looks for you - through our nib Well Program and corporate fitness discounts- Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits- Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.

  • Group Manager Travel Claims

    1 week ago

    Sydney, New South Wales, Australia nib health funds Full time

    Let's talk about who we areThe nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems...

  • Groups Travel Consultant

    2 weeks ago

    Sydney, Australia Travel Trade Recruitment Full time

    $60000 - $75000 per annum + + super + bonus Sydney, New South Wales - Travel Agent - Permanent 5471CJ1 Favourite We are seeking an experienced Groups Travel Consultant for an exciting new role based in Sydney. **JOB DESCRIPTION -** As a group travel consultant, you will be dealing with groups of various sizes organizing itineraries to fit the clients...

  • Claims Manager

    3 weeks ago

    North Sydney, Australia TravelCard Australia Full time

    Now that the demand for travel is back and more Australians are travelling, and seeking reliable travel insurance, there is no better time to join an award-winning Travel Insurance provider offering a unique value proposition unseen in the Australian market. Join a team of professionals who are committed to revolutionising the Travel insurance sector. - New...

  • Claims Consultant

    3 weeks ago

    Sydney, Australia Mayday Recruitment Full time

    Manage your own portfolio of end to end travel claims - Be supported by a fantastic leader who prioritises your progression - Contract Role with strong possibility of extension/permanency MAYDAY is excited to be recruiting for a Claims Examiners for an award-winning, premium insurer! **The role**: - Manage a portfolio of Accident and Health claims within...

  • Travel Claims Officer

    3 weeks ago

    Sydney, Australia Kennedy Reid Full time

    Supportive organisation with with excellent career progression offered - Beautiful location in the heart of the Sydney CBD - 6 month contract - flexible working arrangements **The Company** Our client is an established and well-rounded multinational Insurance provider, looking for a Travel Claims Consultant to join their expanding team. **The Role** -...

  • Travel Groups Team Leader

    1 week ago

    Sydney, Australia Travel Trade Recruitment Full time

    **Salary**: $75000 - $85000 per annum + Super Sydney CBD, New South Wales - **Sector**: Cruise, Home Working, Wholesale/Tour Op's - **Job type** Permanent 5496BD Favorite this job **Position Overview**: As the Travel Groups Consultant Team Leader, you will play a pivotal role in overseeing the group travel department. You will lead a team of passionate...

  • Team Manager

    3 weeks ago

    Sydney, Australia Corporate Travel Management Full time

    CBD Location, WFH Flex options - Supportive & fun team environment - Salary + Super, Travel Discounts, Wellness benefits **About Show Group**: Show Group is at an exciting phase in its development. We’ve recently joined the CTM family, which supports our desire for growth and innovation. At Show Group, our people are at the heart of everything we do. We...

  • Travel Claims Officer

    1 week ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    Supportive organisation with with excellent career progression offered Beautiful location just outside Sydney CBD 6 month contract with view to go perm Flexible working arrangementsThe CompanyOur client is an established and well-rounded multinational Insurance provider, looking for a Travel Claims Consultant to join their expanding team.The Role Assisting...

  • Claims Manager

    3 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Leading Travel insurance provider looking to recruit experienced Claims Team leader to create new claims opera You will have the opportunity to work at a leading multiple award-winning Travel insurer and further develop your career with an industry leader, with a great opportunity to expand on existing leadership skills to drive forward a new claims team....

  • Travel Claims Consultant

    2 months ago

    Sydney, Australia Temp & Agnew Pty Ltd Full time

    Perm Role, Monday - Friday - 8:30 - 5pm, Flexible Working Arrangement The Role: - Assisting corporate travellers with their travel insurance claims - Reviewing and processing claims - Coordinating with insurance providers - Communicating with both travellers and their employers - Ensuring they receive necessary support and guidance through the...

  • Travel Claims Consultant

    2 days ago

    Sydney, Australia Temp & Agnew Pty Ltd Full time

    Perm Role, Monday - Friday - 8:30 - 5pm, Flexible Working Arrangement The Role: - Assisting corporate travellers with their travel insurance claims - Reviewing and processing claims - Coordinating with insurance providers - Communicating with both travellers and their employers - Ensuring they receive necessary support and guidance through the...

  • Travel Events

    3 weeks ago

    Sydney, Australia Travel Trade Recruitment Full time

    $65000 - $80000 per annum + super + incentives Sydney, New South Wales - Conference/Incentives, Home Working, Travel Agent - Permanent 4802BS1 Favourite **Fantastic opportunities available for experienced travel consultants with groups & events experience - excellent salaries on offer!** *** **JOB DESCRIPTION**: - Manage client travel requirements -...

  • Travel Claims Officer

    4 weeks ago

    Sydney, Australia Kennedy Reid Full time

    Supportive organisation with excellent career progression offered - Beautiful location just outside Sydney CBD - Salary up to $75 + Super + 10% annual bonus + WFH options available **The Company** Our client is an established and well-rounded multinational insurance provider, looking for a Travel Claims Consultant to join their expanding...

  • Travel Claims Officer

    4 weeks ago

    Sydney, Australia Kennedy Reid Full time

    Supportive organisation with excellent career progression offered - Beautiful location just outside Sydney CBD - Salary up to $75 + Super + 10% annual bonus + WFH options available **The Company** Our client is an established and well-rounded multinational insurance provider, looking for a Travel Claims Consultant to join their expanding...

  • Travel Claims Consultant

    1 week ago

    Sydney, New South Wales, Australia Temp & Agnew Pty Ltd Full time

    Perm Role, Monday - Friday 8:30 5pm, Flexible Working ArrangementThe Role: Assisting corporate travellers with their travel insurance claims Reviewing and processing claims Coordinating with insurance providers Communicating with both travellers and their employers Ensuring they receive necessary support and guidance through the processAbout you: Proficient...

  • Travel Claims Officer

    2 weeks ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    Supportive organisation with excellent career progression offered Beautiful location just outside Sydney CBD Salary up to $75 + Super + 10% annual bonus + WFH options availableThe CompanyOur client is an established and well-rounded multinational insurance provider, looking for a Travel Claims Consultant to join their expanding team.Benefits Exciting working...

  • Group Claims Consultant

    1 week ago

    North Sydney Council, Australia Zurich Insurance Group Full time

    Join Us in Building a Brighter Future at ZurichAre you looking for a career where you can make a real impact, have 5 weeks of annual leave, and work for an organization that prioritizes well-being? Sounds like a dream, right? At Zurich, we're all about creating a brighter future, not just for you but also for our customers, communities, and the planet.Your...

  • Claims Consultant

    4 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Leading Travel insurance provider looking to recruit fresh team of Travel claims consultants **Your new company** You will have the opportunity to work at a leading Travel insurer and further develop your career with an industry leader, with a great opportunity to expand on claims management experience and to take a leading role in a dynamic claims team....

  • Claims Consultant

    3 days ago

    Sydney, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Travel Manager

    3 weeks ago

    Sydney, Australia Corporate Travel Management Full time

    **ABOUT CTM AND ETM** CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in...