Team Manager

3 weeks ago

Sydney, Australia Corporate Travel Management Full time

CBD Location, WFH Flex options
- Supportive & fun team environment
- Salary + Super, Travel Discounts, Wellness benefits

**About Show Group**:
Show Group is at an exciting phase in its development. We’ve recently joined the CTM family, which supports our desire for growth and innovation.

At Show Group, our people are at the heart of everything we do. We know that our diverse team is the reason Show Group has been an award-winning Entertainment service provider, which is why recruiting like-minded travel enthusiasts is such an important part of our business. We’re looking for people with a passion for travel & entertainment to help us delight our exceptional client portfolio. If you want to be part of something special and have the opportunity to be a valued team member providing input as we rebuild, adapt, and grow to meet the market; come and join us

**About the Role**
The focus of the Team Manager role lies in the support and development that you provide to your team members and client base.

To succeed at being a TM at CTM, is to understand and utilise the resources and expertise within your team to help support the team’s and client’s overall outcomes and expectations. Ensuring that service standards are maintained given this is the core of our business, is critical.

As we continue to grow, an increasing number of new staff are welcomed into CTM. TM’s are constantly presented with diverse skill sets and backgrounds, and must be able to bring their team together to work cohesively. You will need to initially implement a carefully structured framework to the team, which will enable them to rely heavily on each other for ‘technical support’. This will allow time for you to forward plan, assist the account management and sales team, and most importantly develop and coach your staff.

**Skills and Experience**
- You must have experience in supervising a team to achieve results (experience in Corporate Travel will be preferred)
- Knowledge of both Tramada and Sabre system
- Working knowledge of the accounting principles associated with consulting
- Demonstrated understanding of the theories and practice of performance management;
- Exceptional organisational skills
- Experience in internal reporting within the travel industry; particularly in regards to analysing the reporting to better the business and team;
- Ability to delegate effectively

**Why CTM?**
As a global organisation CTM offer a range of employee discounts which include travel discounts, Health and Wellness perks, Training and Development opportunities. The Travel industry is well and truly back - we can offer a strong, established, and stable work environment which will support your career development.

Employee well-being and flexibility is part of our DNA - we offer blended work arrangements with hybrid WFH flexibility, competitive shifts, Wellness and Chill-out days, Annual Volunteer Day and strong sustainability focus.

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