Claims Manager

3 weeks ago


Sydney Central Business District, Australia HAYS Full time

Leading Travel insurance provider looking to recruit experienced Claims Team leader to create new claims opera

You will have the opportunity to work at a leading multiple award-winning Travel insurer and further develop your career with an industry leader, with a great opportunity to expand on existing leadership skills to drive forward a new claims team. This business offers an approach to work that values work-life balance, as well as personal development and progression. You will be managing your own Travel claims team, working to implement the best process, people management and achieving KPI’s.

**Your new role**

Working as a Claims Team Manager you will be;
- Managing your own claims team to ensure that all SLA’s are being met and upheld
- Take escalations and manage any complex claims
- Investigating complaints to ensure that all cases are completed satisfactorily
- Engaging with all relevant stakeholders to ensure that outcomes are achieved promptly
- Inputting key data in relation to the claims process and ensuring quality procedures are met

**What you'll need to succeed**

To be successful in this role, you will have;
- Proven experience within Travel or Accident & Health claims in a leadership capacity
- A track record of managing your own portfolio to a high standard
- Very Strong customer service skills
- An attention to detail and strong computer skills
- An organised and efficient approach to work

**What you’ll get in return**

**If you are successful in this role you will receive;**
- A competitive salary of up to $120k + Super (experience dependent)
- WFH flexibility
- Opportunity to grow out a team
- Achievable bonus available

**What you need to do now**

2770858


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