State Manager Nsw/act

6 months ago

Chatswood, Australia Oporto Full time

Be fully accountable for operations across all NSW and ACT.
- Food for the Sol Join a brand where family and Portuguese flavours live
- Join a business with explosive growth and ambitious expansion plans

**About Us**
Oporto started in 1986 with one restaurant in Bondi. Since then we have grown to over 180 restaurants across Australia and internationally. We’re passionate about our people, customers and creating flavour packed flame grilled chicken meals.

We’re serious about creating vibrant experiences and delicious food that really feeds the soul - making sure our customers feel incredible on the inside and even better on the outside

and that’s where you come in.

**About the role**
Help us take our iconic brand to the next level; Oporto is going from strength to strength and we want you to be a driving force in the operations space throughout the journey

You will be a ‘best in class’ State Manager that will drive sales, operational excellence and ensure growth and profitability. Use your transformational leadership skills to motivate and develop the Oporto operations team and build strong Franchise Partner relationships within this market.

Working closely with the operations team, you will coach our Business Consultants and collaborate with key support functions to deliver strategic outcomes for the brand. Your main focus will be to create a customer-centric, profitable, and safety-focused culture within our network. You will have a comprehensive understanding of the brand strategy and effectively communicate these to the Operations team and the state’s Franchise Partner community to achieve results.

Together with your team, you will champion the delivery of excellent customer service and ensure 100% compliance with brand marketing and promotional strategies. Acting as a brand ambassador, you will also be involved in growing the brand through franchisee engagement and alignment.

**About You**

**Essential**
- Demonstrated ability to drive operational excellence in a business setting, maintaining high standards and driving growth.
- Proven commercial credentials in retail, sales, hospitality, or related industry with a customer focussed approach to sales and profitability.
- Multisite experience across a large network format of more than 50 locations with experience in franchised business models.
- Previous leadership experience with a growth and development mindset to grow people capability.
- Sophisticated understanding of organisational culture and a transformational approach to influencing it.

**We offer**:

- Summer Working Hours so you can make the most of the warmer weather. That means Friday afternoons off in summer
- Free food at all our brands cause don’t we all love chicken
- Paid Good Deed days supporting a charity that means something to you.
- Extra day of leave in your birthday month to celebrate.
- 26 weeks paid parental leave with eligibility from the first day of employment.
- Discounted gym membership and health insurance. Get access to retail discounts including fashion, tech, furniture, fitness and more

When you're part of Oporto, you're part of Craveable Brands, a national team that offers career opportunities far beyond your local restaurant.

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