Au Onboarding Analyst

6 months ago

Sydney, Australia Ria Full time

**ESSENTIAL DUTIES**

Your responsibilities will entail but not limited to:

- Manage and enter data related to affiliates' onboarding activities into Ria systems.
- Assist the Sales Team by addressing concerns with onboarding and existing affiliates, promptly resolving escalated issues to ensure seamless onboarding and regulatory compliance.
- Conduct due diligence for new and renewing affiliate applicants, perform risk assessments, issue security keys, and process terminations following relevant regulations and Ria's internal guidelines.
- Provide detailed reports to management on the onboarding process status, highlighting any issues or delays, and keep management informed of progress and potential delays affecting timelines or compliance.
- Identify and analyse discrepancies and errors in Ria systems, process necessary adjustments, and follow up on issues to ensure resolution.
- Perform screening during onboarding and ongoing processes, analyse results, and identify areas for review by the Compliance department.
- Communicate with internal teams to ensure prompt document collection and follow up as necessary to manage outstanding responses.
- Participate in projects/initiatives/ad-hoc tasks.
- Detail Orientated.
- Analytical Skills.
- Time Management
- Highly driven with a passion for excellence in customer service.
- Strong operational and problem-solving skills are a must.
- Strong verbal and written communication skills.
- Enthusiastic and self-motivated, able to follow through with the task given.
- KYC courses, certificates, or studies is desirable but not essential.

**We’re Ria Money Transfer
A subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT), Ria is a leading expert in cross-border payments that delivers innovative financial services including fast, secure, and affordable international money transfers. With the second most extensive cash settlement network and the largest direct bank deposit network in the world, **Ria gets money to where it matters **. We’re focused on harnessing technology and, as part of Euronet Worldwide, **we provide a suite of state-of-the-art fintech products and services that bridge the gap between digital and physical transactions **. Our omnichannel products and services, provide unprecedented choice to our customers and growth opportunities for our partners.

With presence in more than 160 countries, and more than 490,000 locations worldwide, we’re committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect. **Join us in our mission to open ways for a better everyday life **.

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