Account Executive

1 day ago

Brisbane, Australia Marsh Full time

**Prime Responsibilities;**
- This position will assist the Senior Account Executive and Principal in all aspects of client service, including client contact, administration, technical support and business development.
- Ensure the accurate, efficient and timely production of all client, insurer and policy related documentation.
- Assist in the management and development of Assistant Account Executives.

**What is in it for you?**
- Leading training and development program.
- Professional environment where your career path really matters and is supported in our global organisation.
- Great team environment with energetic and supportive colleagues.
- Genuine work life balance.

**In this role you will be responsible for**:
**Account and Team Management;**
- Assist Senior Account Executives/Principals with the development, implementation and management of risk management and insurance programs which accurately address client needs.
- Assist Senior Account Executives/Principals with the development and maintenance of effective long term relationships with key client decision makers through regular meetings and liaison.
- Work with Senior Account Executives/Principals to gain an understanding of the client's business, risk management and insurance needs.
- Implement renewal and broking strategies in accordance with instructions received from Senior Account Executives/Principals.
- Actively assist Senior Account Executives/Principals with the development of additional business from their existing portfolios and with the acquisition of new business.
- Assist Senior Account Executives/Principals with the implementation of appropriate account retention and defence strategies.
- Assist Senior Account Executives/Principals and Claims personnel with the negotiation of equitable claim settlements on behalf of clients.
- Monitor the accuracy and performance of Assistant Account Executives within the team.
- Assist in the development and training of Assistant Account Executives by encouraging and developing their skills through on the job training, coaching regular performance feedback and external training.
- Develop and maintain an understanding of new technologies and capabilities of the Company.

**Administration & Technical;**
- Assist Senior Account Executives/Principals with negotiations with insurers.
- Ensure that accurate up to date records on all clients are maintained at all times.
- Possess a thorough understanding of all major classes of insurance which the Company offers to its clients.
- Possess a thorough working knowledge of all aspects of the Insurance (Agents & Brokers) Act,
- Insurance Contracts Act, Fire Services Levy, Stamp Duties, Worker's Compensation and other relevant legislation.
- Comply fully with the Company's errors and omissions avoidance policy.
- Assume temporary responsibility for the portfolio and team during the absence of Senior Account Executives and assist during the temporary absence of other Account Executives.
- Other duties as may be required from time to time.

**Qualifications**

**Professional Accreditation/Membership (if applicable);**
- Meet the training requirements of Tier 1 FSRA Compliance.
- Associate - The Institute.
- Admission as a Qualified Practising Insurance Broker by the National Insurance Brokers Association of Australia.

**Educational Requirements (if applicable);**
- Degree in Insurance or a related area.
- Diploma Finance Services.

**Key Competencies**
- ** Initiative** - Seeks out and acts on opportunities and calculated risks. Demonstrates a willingness to take on increased responsibilities and displays the ability to act independently with mínimal yet appropriate reference back to manager/supervisor.
- ** Planning & Organisation** - Strategic and operational forecasting of resource needs, potential obstacles and activities in project development and implementation. Considers future client needs and plans accordingly to make available sufficient resources. Consistently operates with a highly self-organised style to produce accurate work on time; organises group tasks and resources on behalf of the team; efficiently implements instructions delegated by manager/supervisor; produces work with the confidence of manager/supervisor.
- ** Productivity & Efficiency** - The efficient and timely completion of routine and assigned tasks to support internal and external client demands and the implementation of major projects.

**About Marsh**:
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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