Office Lead

3 months ago

Melbourne, Australia Chubb INA Holdings Inc. Full time

**Your Role**:
The Office Lead is key to the service team to ensure the smooth running of the office on a day-to-day basis. The primary purpose of this role is to operate and oversee provision of reception, greet and direct visitors to proper personnel and departments, oversee kitchen and storage/ archive facilities and general office space and supplies, ensuring that the office is well presented and always maintained to project the organisational image. The Office Lead is cross-functional position, performing a number of important administrative and office management tasks, interacting with the public, key stakeholders and with all employees within Chubb. Also leads the Office Coordinator and supports the Service Delivery Manager as required.

**Your Responsibilities**:
Reception & General Office Administration

Greeting and directing visitors such as applicants, brokers, office personnel, auditors etc in a professional manner, and informing relevant staff member(s) of visitor’s arrival.

Responsible for training and overseeing the Office Coordinator

Implementing and maintaining procedures and overseeing the daily operations of Front of House and keeping within office budgets.

Ensure office workflow is well-prepared and run smoothly on a daily basis by motivating, supporting, provide instructions and monitoring the overall performance of Front of House.

Book boardroom and conference facilities where required, including ordering of catering and providing refreshments.

Ensure the upkeep of the front of house area, meeting rooms and general office to project a professional and corporate image.Organise meeting rooms for interviews and external meetings, Town Hall meetings etc (providing water/refreshments/catering) and ensure meeting rooms are cleared and tidied promptly at all times.

Organise office events. These could include broker functions, promotional events and internal functions etc. Including setting and packing up of meeting room furniture and catering and ensuring within set budget

Open and distribute incoming mail on a daily basis and notify employees of deliveries and other packages available for collection from reception

Update internal phone data base of all A&NZ branches including the call centre data base

Invoices to be checked, coded and sent for payment within timeframe. Opal cards also to be checked.

Ensure general office areas are kept clean and restocked at all times e.g. reception, kitchens, breakout areas, meeting rooms, stationery rooms including the cupboards within these rooms are clean and tidy at all times and liaise with the internal cleaner when required

Ensure stationery, office and kitchen supplies are stocked and ordered when stocks are low.

Assist and arrange repairs and services with vendors for office equipment such as photocopiers, coffee machines, dishwashers’ printers, etc when necessary

Assist with organising quotes and contractors upon requests for works or repairs where required.

Proactively manage the archiving and retrieving files to/from offsite where required

Manage new and departing employees - Organise new starter pack, clean and prepare desk, disable passes for leavers and set up security pass for new starters and ensure smooth process for all.

Maintain security passes and register.

Preform ad hoc duties in support of the Service Delivery Manager where required

Ensure that the workplace is safe and without risk to health by proactively escalating any hazards identified.

Chubb’s National Reception phone queues

(When required or when Office Coordinator is not available)

Answer, screen and forward caller enquiries through to the intended recipient.

Dealing with stakeholders throughout the business, including Senior Executives.

Delivering the highest standard of customer service, representing the Chubb brand with professionalism.

Actively working to foster positive working relationships with all members of the broader Chubb team and its customers.

**Qualifications**:
**Your Skills & Experience**:
At least 24 months previous experience in similar role (Business with multiple offices/ sites)

Ability to communicate effectively & professionally with all levels of staff, management, internal & external clients

Ability to work well in a corporate environment, maintaining and enhancing the Chubb Corporate Style Ability to manage self & time effectively

High level of attention to detail & accuracy

Excellent customer service ethic

Action orientated, ability to multi-task

Proficient in Microsoft Office suite

Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

  • Resource Lead

    4 months ago

    Melbourne, Australia State Revenue Office Full time

    Resource Lead, Business Technology Services - One (1) ongoing Role in the Business Technology Services Division - Salary $130,673 plus 11% superannuation - VPS Grade 6.1 - Based in Melbourne CBD or Ballarat, with flexibility to work from home What we offer The State Revenue Office is the Victorian Government's revenue management agency, administering a...

  • Resource Lead

    4 months ago

    Melbourne, Australia State Revenue Office Full time

    Location: Melbourne | CBD Job type: Full time Organisation: State Revenue Office **Salary**: $130,673 - $152,772 Occupation: IT and Telecommunications Reference: VG/SRO/BTS/B/1775606 One ongoing Resource Lead Grade 6.1 position is being offered in the Business Technology Services Division, Melbourne CBD or Ballarat **Resource Lead, Business Technology...

  • HR Business Partner

    2 weeks ago

    Melbourne, Victoria, Australia Bendigo Office Full time

    Job SummaryWe are seeking a highly skilled HR Business Partner to join our team at the Bendigo Office. As an HR Business Partner, you will play a key role in supporting the O'Connor Group's HR functions, working closely with managers to provide expert advice and guidance on employee relations, performance management, and employment law compliance.Key...

  • Customer Service Officer

    5 months ago

    Melbourne, Australia Lead Group Consultancy Full time

    Location: Altona, Australia - Warehousing, Transport and DG - Dynamic team environment My client, a dynamic organization in Altona, is seeking a dedicated Customer Service Officer to join their team. Reporting to the Site Manager, this role plays a pivotal part in delivering exceptional service to our valued customers. **Key Responsibilities**: - Customer...

  • Office Lead

    2 months ago

    Melbourne, Australia CHUBB Full time

    Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs,...

  • Restructuring and Insolvency Manager

    3 weeks ago

    Melbourne, Victoria, Australia Lead Group Full time

    Job DescriptionJob Title: Restructuring and Insolvency ManagerCompany: Lead GroupLocation: MelbourneJob Type: Full-timeAbout the Role:We are seeking an experienced Restructuring and Insolvency Manager to join our team at Lead Group. As a key member of our team, you will be responsible for managing and executing client engagements, conducting financial...

  • Investigation Officer

    3 weeks ago

    Melbourne, Australia Office of the Ombudsman Victoria Full time

    Location: Melbourne | CBD Job type: Full time / 12 Organisation: Office of the Ombudsman Victoria **Salary**: $95,102 - $107,905 Occupation: Regulatory Governance and Compliance Reference: VG/SF/IN/1819879 The Investigation Officer role works in the Investigations team and provides timely, complaint handling, assessment and investigation expertise...

  • Restructuring Accounting Manager

    1 week ago

    Melbourne, Victoria, Australia Lead Group Full time

    Lead Group: Restructuring and Insolvency ManagerJoin our team of experts in insolvency and restructuring at Lead Group, where you'll have the opportunity to make a significant impact on our clients' businesses.We're seeking a highly skilled and experienced Restructuring and Insolvency Manager to join our team in Melbourne. As a key member of our team, you'll...

  • Practice Management Systems Lead, Corporate

    4 weeks ago

    Melbourne, Australia Victorian Government Solicitor's Office Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victorian Government Solicitor's Office **Salary**: $95,102 - $107,905 Occupation: IT and Telecommunications Reference: VG/VGSO802 **Practice Management Systems Lead - Victorian Government Solicitor's Office** **About the VGSO** The Victorian Government Solicitor's Office (VGSO) vision is to...

  • Lead Counsel, Land Acquisition, Planning and

    4 months ago

    Melbourne, Australia Victorian Government Solicitor's Office Full time

    Location: Melbourne | CBD Job type: Full time / 18 months Organisation: Victorian Government Solicitor's Office **Salary**: Salary not specified Occupation: Legal Reference: VG/VGSO738 - Senior legal role with strong client focus and strategic management capability - Unique opportunity to provide legal advice at the heart of government - Diverse,...

  • Practice Management Systems Lead

    2 weeks ago

    Melbourne, Victoria, Australia Victorian Government Solicitor's Office Full time

    About the RoleThe Victorian Government Solicitor's Office (VGSO) is seeking a highly skilled Practice Management Systems Lead to join our Corporate Services team. As a key member of our team, you will be responsible for the technical management and day-to-day administration of our practice management systems, ensuring seamless integration, functionality, and...

  • Lead Counsel, Police Advisory Branch

    6 days ago

    Melbourne, Victoria, Australia Victorian Government Solicitor's Office Full time

    About the RoleWe are seeking a highly experienced and skilled Lead Counsel to join our Police Advisory Branch. As a key member of our team, you will provide strategic legal advice and representation to the Chief Commissioner of Police and Victoria Police personnel.The successful candidate will have a strong understanding of the structure and culture of...

  • Lead Counsel, Police Advisory Branch

    4 days ago

    Melbourne, Victoria, Australia Victorian Government Solicitor's Office Full time

    About the RoleWe are seeking a highly experienced and skilled Lead Counsel to join our Police Advisory Branch. As a key member of our team, you will provide strategic legal advice and representation to the Chief Commissioner of Police and Victoria Police personnel.The successful candidate will have a strong understanding of the structure and culture of...

  • Restructuring Senior Manager

    4 days ago

    Melbourne, Victoria, Australia Lead Group Full time

    Senior Manager - RestructuringLead Group is seeking a highly skilled Senior Manager to join our team in Melbourne. As a key member of our Restructuring team, you will have the opportunity to make a significant impact on our clients' businesses.In this role, you will be responsible for managing and executing client engagements, conducting accounting and...

  • Lead Counsel, Police Advisory Branch

    4 weeks ago

    Melbourne, Australia Victorian Government Solicitor's Office Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victorian Government Solicitor's Office **Salary**: $182,813 - $248,629 Occupation: Legal Reference: VG/VGSO792 - Senior legal role with strong client focus and strategic management capability - Diverse and high profile work on matters of public interest - Ongoing | Full-time - VPS 7 $182,813 -...

  • Restructuring Senior Manager

    1 week ago

    Melbourne, Victoria, Australia Lead Group Full time

    Senior Manager - RestructuringLead Group is seeking a highly skilled Senior Manager to join our team in Melbourne. As a key member of our Restructuring team, you will have the opportunity to make a significant impact on our clients' businesses.In this role, you will be responsible for managing and executing client engagements, conducting accounting and...

  • Restructuring Senior Manager

    1 week ago

    Melbourne, Victoria, Australia Lead Group Full time

    Senior Manager - RestructuringLead Group is seeking a highly skilled Senior Manager - Restructuring to join our team in Melbourne. As a key member of our Restructuring team, you will have the opportunity to make a significant impact on our clients' businesses.In this role, you will be responsible for managing and executing client engagements, conducting...

  • Restructuring Senior Manager

    5 days ago

    Melbourne, Victoria, Australia Lead Group Full time

    Senior Manager - RestructuringLead Group is seeking a highly skilled Senior Manager to join our team in Melbourne. As a key member of our Restructuring team, you will have the opportunity to make a significant impact on our clients' businesses.In this role, you will be responsible for managing and executing client engagements, conducting accounting and...

  • Practice Management Systems Lead

    3 weeks ago

    Melbourne, Victoria, Australia Victorian Government Solicitor's Office Full time

    About the RoleThe Victorian Government Solicitor's Office (VGSO) is seeking a highly skilled Practice Management Systems Lead to join our Corporate Services branch. As a key member of our team, you will be responsible for the technical management and day-to-day administration of our practice management systems, ensuring seamless integration, functionality,...

  • Office Support Lead

    4 months ago

    Melbourne, Australia Robert Half Full time

    Excellent opportunity for an experienced Business Support Lead to join a market leader who offer a flexible and enjoyable working culture. Are you a proactive, organized, and dynamic individual with a passion for leading a team and optimizing office operations? We are seeking a skilled Office Support Lead to join a reputable construction company based in...