Practice Management Systems Lead, Corporate

4 months ago

Melbourne, Australia Victorian Government Solicitor's Office Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Victorian Government Solicitor's Office

**Salary**: $95,102 - $107,905

Occupation: IT and Telecommunications

Reference: VG/VGSO802

**Practice Management Systems Lead - Victorian Government Solicitor's Office**

**About the VGSO**

The Victorian Government Solicitor's Office (VGSO) vision is to be the Victorian Government's trusted legal partner.

The VGSO provides responsive legal services exclusively for the Victorian Government and public sector. Our place within government ensures we are at the centre of legal change, reform and problem-solving. We operate as a service-driven legal professional practice and strive for excellence in this competitive environment. In all aspects of our operations, we aim to role model and live by our values: Responsiveness, Integrity, Insight, Collaboration and Excellence.

**About the branch**

The Corporate Services branch provides critical strategic and operational support services to ensure the continual success and advancement of the VGSO. Balancing an appreciation of the complexities and nuances of the public sector, along with the requirements of operating in a competitive legal services environment, Corporate Services delivers proactive, effective and efficient services to VGSO's internal and external clients. Functions within Corporate Services include but are not limited to; Finance, Business Development and Marketing, Information, Communication and Technology (ICT), People and Culture, Strategic and Business Planning, Business Support and Administration.

**About the role**

The Practice Management Systems Analyst Lead is responsible for the full ownership of the technical management and day-to-day administration of VGSO's practice management systems (Elite 3E and Cosine), ensuring seamless integration, functionality, and technical reliability. The role will provide responsive and proactive day-to-day support to VGSO branches, including timely escalation and follow-up of issues with VGSO Information and Technology Team and external vendors, ensuring swift and effective resolution.

The role requires excellent attention to detail, documentation, stakeholder management & communication skills. The role has a focus on the delivery of high-quality business outcomes and will take responsibility for ensuring both the technical reliability of VGSO's practice management systems and its alignment with overall organisational objectives.

**Key responsibilities**
- Oversee the management and administration of VGSO's Practice Management System (Elite 3E and Cosine), including overseeing all technical aspects as well as ensuring alignment with business needs
- Ensure the system's stability, reliability, and performance from both a technical and business perspective
- Provide high quality and responsive support, advice, training and technical expertise to all staff in relation to the day-to-day operations and administration of the practice management system (Elite and Cosine).
- Contribute to and oversee the successful day-to-day operations and administration of the practice management system (Elite 3E and Cosine), ensuring both technical reliability and alignment with business objectives
- Lead technical projects related to the Practice Management System (Elite 3E), including upgrades, integrations, and custom development.
- Proactively liaising with all colleagues to ensure that service queries are resolved effectively and efficiently.
- Liaising and working closely with IT in implementing any system changes or updates.
- Providing training and support to end-users. Update existing or prepare new system manuals as required.
- Responsible for maintaining and supporting the day-to-day operations of Cosine and Elite.
- Ensuring month end close, as well as, year-end close is actioned in a timely manner.
- Perform ad-hoc analysis and prepare advice for internal stakeholders (e.g. legal branches, finance and IT teams) and external stakeholders (e.g. auditors, vendors).

**Skills and experience**
- Tertiary qualification in IT.
- Qualifications in finance would be highly regarded.
- 3 - 5 years business experience within a practice management system or business systems function.
- Track record of working in system focused positions and on a range of different system projects, with preferably legal industry practice management systems.
- Experience with a variety of organisation-wide systems or practice management systems and proven system development skills will be highly regarded.
- Knowledge of financial processes, in particular, in relation to billing and accounts receivable would be desirable.
- Relevant experience a legal or professional services environment is highly regarded.
- Advanced Microsoft Excel skills.
- Technical reporting skills using Power BI and SQL would be advantageous.

**Benefits**

VGSO offers an inclusive, collegiate and collaborative work environment where you will be well-supported and mento

  • Practice Management Systems Lead, Corporate

    4 months ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Practice Management Systems Lead - Victorian Government Solicitor's Office About the VGSO The Victorian Government Solicitor's Office (VGSO) vision is to be the Victorian Government's trusted legal partner. The VGSO provides responsive legal services exclusively for the Victorian Government and public sector. Our place within government ensures we are at the...

  • Corporate Travel Consultant

    15 hours ago

    Melbourne, Australia Corporate Travel Management Full time

    CBD Location, Hybrid (2 days WFH) - Competitive Salary + Super, Travel Discounts, Wellness benefits - Supportive & fun team environment **About CTM** CTM is an award-winning provider of travel service solutions spanning corporate, events, leisure and loyalty markets. We are looking for Corporate Travel Consultants in multiple locations across our business....

  • Trainer - Corporate Travel Management

    6 months ago

    Melbourne City Centre, Australia Corporate Travel Management Full time

    **About CTM** CTM is an award-winning provider of travel solutions spanning corporate, events, film & music, Sport, leisure and loyalty markets. Headquartered and founded in Australia, CTM has offices all around the world, including Australia, New Zealand, Asia, North America and Europe with over 3000 employees and growing. **About the Role** We are looking...

  • Corporate Travel Consultant

    4 months ago

    Melbourne City Centre, Australia Corporate Travel Management Full time

    **About CTM** CTM is an award-winning provider of travel service solutions spanning corporate, events, leisure and loyalty markets. **About the Role** We are looking for Corporate Travel Consultants to join our amazing team in Melbourne. If you have exceptional client service skills and enjoy a good work life balance this is for you! A typical day will see...

  • Corporate Travel Consultant

    4 months ago

    Melbourne City Centre, Australia Corporate Travel Management Full time

    **About CTM** **About the Role** We are looking for Corporate Travel Consultants in multiple locations across our business. If you have exceptional client service skills and enjoy a good work life balance this is for you! A typical day will see you managing end to end travel management solutions for clients. You will need to be task oriented and comfortable...

  • Corporate Travel Trainer

    7 months ago

    Melbourne City Centre, Australia Corporate Travel Management Full time

    **About CTM** CTM is an award-winning provider of travel solutions spanning corporate, events, film & music, Sport, leisure and loyalty markets. **About the Role** We are looking for an experienced **Trainer** to join our amazing CTM Government team to up-skill out staff in Travel Consultancy. If you have exceptional client service skills and enjoy a good...

  • Practice Manager

    6 months ago

    Melbourne, Australia Practice Managers Australia (PMA) Full time

    **Location**: Melbourne **Worktype**: Part Time - Part time opportunity 3 (flexible) days a week - Offering $40-$50p/h + Superannuation + Parking - Located in Heidelberg, close to transport, cafes and shops **The Practice** An experienced general paediatrician specialising in developmental and behavioural issues is dedicated to positively impacting the...

  • Corporate Traveller

    6 months ago

    Melbourne, Australia Corporate Traveller Full time

    **Job no**: 520228 **Brand**: Corporate Traveller **Work type**: Full time, Hybrid **Location**: Victoria **Categories**: Corporate & Group Travel **Corporate Traveller** is the only travel management corporation in Australia dedicated to SME businesses. Part of the corporate division of the Flight Centre Travel Group, Corporate Traveller is one of...

  • Avionics System Lead

    7 months ago

    Melbourne, Australia BAE Systems Full time

    At BAE Systems Australia - Do interesting work that MATTERS - ENJOY what you do - GROW your career - Be YOU We work in a thriving sector - one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world's most innovative and ground breaking technology. Individually we all contribute to our...

  • Combat System Reliability Lead

    4 days ago

    Melbourne, Australia BAE Systems Full time

    Systems Reliability Engineer - All Systems GO! Be part of the next generation of Defence technology - Bring your leadership and expertise to exciting Defence projects - Enjoy flexibility, engaging work and a culture that embraces diversity and open-mindedness At BAE Systems we are all systems go as we continue to drive innovation and seek passionate and...

  • Travel Manager

    4 months ago

    Melbourne, Australia Corporate Traveller Full time

    **Job no**: 522553 **Brand**: Corporate Traveller **Work type**: Full time, Hybrid **Location**: Victoria **Categories**: Corporate & Group Travel **Corporate Traveller** is the only travel management corporation in Australia dedicated to SME businesses. Part of the corporate division of the Flight Centre Travel Group, Corporate Traveller is one of FCTG's...

  • Practice Manager

    7 months ago

    Melbourne, Australia Practice Managers Australia (PMA) Full time

    **Location**: Melbourne **Worktype**: Part Time - FT or PT role with flexible hours in a hybrid working model - Utterly stunning work environment & a stellar practice reputation - Senior leadership working in partnership with your directors - If you're wondering 'what's in it for you', there's plenty..._ - Interior designed work environment that is utterly...

  • Practice Manager

    6 months ago

    Melbourne, Australia Bespoke Career Management Full time

    **Salary**:A$85000-95000 per annum - ** Job type**:Permanent - ** Location**:Melbourne - ** Sector**:Business Support - ** Job Ref**:65830 **About this role**: As Practice Manager of this dynamic architecture firm, you will be responsible for managing the day-to-day operations of the practice, as well as supporting the team with project programming and...

  • Practice Group Head, Corporate

    2 months ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD **The Opportunity**: We are recruiting for a new role in our Regulatory, Corporate & Disputes team with the introduction of a Practice Group Head, Corporate Legal. The PGH, Corporate Legal will report directly to the Chief Legal Officer, Regulatory, Corporate & Disputes and will be part of...

  • Design System Lead

    7 months ago

    Melbourne, Australia Link Group Full time

    **Overview** - The purpose of the Design System Lead is to drive the roadmap, build and implementation of Link Group RSS Design System of UI components, icons, language, interaction patterns and other documentation, in line with the vision and strategy. This role will be responsible for the ongoing evolution, maintenance, governance and adoption of the...

  • Trainer - Travel Management

    4 months ago

    Melbourne City Centre, Australia Corporate Travel Management Full time

    **About CTM** CTM is an award-winning provider of travel solutions spanning corporate, events, film & music, Sport, leisure and loyalty markets. **About the Role** We are looking for an experienced **Trainer** to join our amazing CTM Government team to up-skill out staff in Travel Consultancy. If you have exceptional client service skills and enjoy a good...

  • Practice Manager

    7 months ago

    Melbourne, Australia Practice Managers Australia (PMA) Full time

    **Location**: Melbourne **Worktype**: Full Time - Before you start thinking about the summer break, consider this role - Significant leadership and change management opportunity - Twenty five years established and highly reputed surgical practice **The Opportunity & Role** An undisputed leader in the their specialist surgical field with a reputation for...

  • General Manager

    3 days ago

    Melbourne, Australia Bespoke Career Management Full time

    **Sector**:Strategic Appointments - **Job Ref**:58213 **About this role**: Our client is a mid-sized architecture practice in a growth phase. Established 10 years ago, they’re now ready to take on a general manager to help steer the ship: manage and run the operational, and financial reporting and contribute to the strategic business planning of their...

  • Systems Analyst, Corporate Services

    7 months ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Great opportunity to take ownership of a practice management system - Work in a supportive and collaborative hybrid team environment - Ongoing | Full-time - VPS 4 $92,332 - $104,762 p.a. + superannuation About the VGSO The Victorian Government Solicitor's Office (VGSO) vision is to be the Victorian Government's trusted legal partner. The VGSO provides...

  • Implementations and Operations Support

    7 months ago

    Melbourne City Centre, Australia Corporate Travel Management Full time

    **1000 Mile Travel Group** is a leading host agency network in the travel industry and a brand of Corporate Travel Management (CTM). We provide support and resources to independent contractors (ICs) and travel professionals, enabling them to thrive in their businesses. As a forward-thinking company, we are dedicated to delivering exceptional service and...