![The Star Entertainment Group](https://media.trabajo.org/img/noimg.jpg)
Guest Services Supervisor
3 weeks ago
About Us
The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.
**About the role**
Reporting to our Assistant Services Manager, you will supervise the daily operations of the Car Park area and operations.
As a Guest Services Supervisor, you will assist:
- Resolving customer queries ensuring a positive customer satisfaction
- Supervising all staff & assisting with recruitment, training & development
- Building a guest focus culture within your team
**About You**
- Previous supervisory experience in guest service roles is desirable
- Previous experience in guest service role in advantageous
- Passionate in hospitality & delivering guest excellence
- Ability to encourage a positive working environment across the team
**Our Benefits**
- FREE buffet meal at our back of house staff dining room
- 30% Discounts across award-winning restaurants
- Discounts on accommodation in our luxury hotels
- Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
- Mental Health and Wellbeing services
- Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Lifestyle discounts including gym memberships and laundry services
- Discounted staff parking every day including weekends and late nights
- Paid training, ongoing career development opportunities
**Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.**
**About The Star**
The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.
-
Guest Services Supervisor
7 days ago
Sydney, Australia The Star Entertainment Group Full time**About Us** The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes,...
-
Guest Services Supervisor
4 weeks ago
Sydney, Australia The Star Entertainment Group Full time**About Us** The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes,...
-
Cruise Supervisor
1 week ago
Sydney, New South Wales, Australia Hospitality & Guest Experience Full timeAbout usCruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser 'The Spirit of Migloo' boasts uninterrupted 360-degree views while guests enjoying an amazing culinary experience including regionally sourced food and prestigious wines. Departing from Darling Harbour, Cruise...
-
Guest Services Supervisor
4 weeks ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 23101617 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, and process all guest calls, requests, questions, or...
-
Guest Services Supervisor
1 week ago
Sydney, New South Wales, Australia The Star Entertainment Group Full timeAbout UsThe Star Entertainment Group's vision is to be Australia's leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group's properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes,...
-
Guest Services Supervisor
1 month ago
Sydney, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Guest Services Supervisor
3 weeks ago
Sydney, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Guest Services Supervisor
1 week ago
Sydney, New South Wales, Australia The Star Entertainment Group Full timeThere has never been a better time to join The Star Sydney team within our Transport DepartmentAn exciting opportunity has arisen to join our Transport Team as a Guest Services Supervisor In this role you will lead carpark related shift operations while ensuring outstanding guest satisfaction, management of transport related systems and reporting. Please...
-
Guest Services Supervisor
1 week ago
Sydney, New South Wales, Australia Echo Entertainment Group Full timeThere has never been a better time to join The Star Sydney team within our Transport Department An exciting opportunity has arisen to join our Transport Team as a Guest Services Supervisor In this role you will lead carpark related shift operations while ensuring outstanding guest satisfaction, management of transport related systems and reporting. ...
-
Guest Experience Supervisor
1 week ago
Sydney, Australia MADAME TUSSAUDS Full time**MADAME TUSSAUDS SYDNEY/WILD LIFE SYDNEY ZOO -** **GUEST EXPERIENCE SUPERVISOR (PART-TIME)** Madame Tussauds Sydney, 1-5 Wheat Road Darling Harbour, Sydney NSW Are you a Super-star, Superhero, or general Super-fan!!!!??? Would you like to spend your days on the red carpet with Chris Hemsworth, or getting a party started with P!nk!? Perhaps spending...
-
Guest Experience Supervisor
1 week ago
Sydney, New South Wales, Australia MADAME TUSSAUDS Full timeMADAME TUSSAUDS SYDNEY/WILD LIFE SYDNEY ZOO -GUEST EXPERIENCE SUPERVISOR (PART-TIME)Madame Tussauds Sydney, 1-5 Wheat Road Darling Harbour, Sydney NSWAre you a Super-star, Superhero, or general Super-fan??? Would you like to spend your days onthe red carpet with Chris Hemsworth, or getting a party started with Pnk? Perhaps spending theday with fluffy Koalas...
-
Guest Experience Supervisor
1 week ago
Sydney, New South Wales, Australia Madame Tussauds Full timeIntroduction:"Someone grab a comb, Leo's hair is messed up again" Fancy working with A-listers allday? These ones are a bit easier to manage because they're made of wax and don't need things like 100 white kittens in their dressing roomsIf you like the sound of this then we have a great opportunity to join our team as a flexi Guest Experience Supervisor at...
-
Guest Experience Supervisor
1 week ago
Sydney, New South Wales, Australia MADAME TUSSAUDS Full timeMADAME TUSSAUDS SYDNEY/WILD LIFE SYDNEY ZOO - GUEST EXPERIENCE SUPERVISOR (PART-TIME)**1-5 Wheat Road, Darling Harbour, Sydney, NSWAre you a Super-star, Superhero, or general Super-fan??? Would you like to spend your days on the red carpet with Chris Hemsworth, or getting a party started with Pnk? Perhaps spending the day with fluffy Koalas and unique...
-
Guest Services Supervisor
1 week ago
Sydney, Australia The Star Entertainment Group Full timeFor two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted...
-
Guest Services Supervisor
3 weeks ago
Sydney, Australia The Star Entertainment Group Full timeThere has never been a better time to join The Star Sydney team within our Transport Department! An exciting opportunity has arisen to join our Transport Team as a **Guest Services Supervisor**! In this role you will lead carpark related shift operations while ensuring outstanding guest satisfaction, management of transport related systems and reporting. -...
-
Guest Services Manager
1 week ago
Sydney, New South Wales, Australia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, NEW SOUTH WALES, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementPier One Sydney Harbour is Sydney's leading lifestyle hotel, designed for experience seekers, built over the water on...
-
Guest Service Agent
4 weeks ago
Sydney, Australia SOFITEL Full time**Company Description** Live the French Way, Discover Sofitel Darling Harbour**_._** Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests. - Provide quality service to the customer by...
-
Guest Experience Supervisor
2 weeks ago
Sydney, Australia Madame Tussauds Full timeIntroduction: “Someone grab a comb, Leo’s hair is messed up again!” Fancy working with A-listers allday? These ones are a bit easier to manage because they’re made of wax and don’t need things like 100 white kittens in their dressing rooms If you like the sound of this then we have a great opportunity to join our team as a flexi Guest Experience...
-
Guest Service Supervisor
1 week ago
Sydney CBD, New South Wales, Australia Spice Talent Group Full timeAnnual salary of $65K - $75K + Super + Great Tips Fantastic opportunity to join a growing national company Premium Sydney waterfront locationCome and join a hard working, busy team as they get set for an unforgettable and busy summer period right by the water overlooking the iconic Sydney harbour. This beautifully positioned premium restaurant is looking for...
-
Guest Services Agent
3 weeks ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 23088393 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Sydney-North Ryde, 7-11 Talavera Road, Sydney, NEW SOUTH WALES, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities,...