Desktop Technician Help Desk Support, 6 Month

4 weeks ago


Sydney, Australia Northbridge Recruitment Full time

6 month contract with view of extension
- CBD location
- Competitive Rate and Immediate Start

Have you recently finished up a contract and looking to secure your next gig for the new financial year?

Want to join an iconic Australian organisation, who is working on a huge program of works due to run for over seven years?

**Description**:
The Service Desk Technician will provide Level 1-3 technical support on-site and remotely to troubleshoot and resolve issues of moderate complexity. The overall aim is to provide excellent customer service and assist the business on a range of consumer devices, inc Android, iOS and ChromeOS.

The key areas are:

- 4+ years experience in Desktop Support
- Experience working with Google and MS products
- ITIL certification and working knowledge of ITIL Processes.
- Identify and mitigate any risks to Desktop support services
- Provide input to reporting that supports defined SLA's, timeframes, quality/integrity as well as identifiable and actionable insights.
- Manage incident & request triage and response/resolution in accordance with agreed SLA and customer service metrics.
- Develop, review and maintain documentation for knowledge management.
- Be involved with out-of-hours on-call roster
- Some regional travel may be required for this role (paid)
- Perform root cause analysis through problem management and actively drive and recommend continuous service improvement across the Desktop portfolio.
- Flexible WFH - 2-3 days per week

**This is a great opportunity - To apply, please submit your CV via the portal by clicking the APPLY NOW button below.**

**+61 427 975 476**
Northbridge IT Recruitment

**For this and other opportunities;



  • Sydney, New South Wales, Australia Northbridge Recruitment Full time

    6 month contract with view of extension CBD location Competitive Rate and Immediate StartHave you recently finished up a contract and looking to secure your next gig for the new financial year?Want to join an iconic Australian organisation, who is working on a huge program of works due to run for over seven years?Description:The Service Desk Technician will...

  • Desktop Technician

    3 weeks ago


    Sydney Central Business District, Australia Clicks IT Recruitment Full time

    **Contract Duration**: 6 months initial contract (with possibility of extension) **Location**: Sydney, Australia (with interstate travel) We are seeking a Desktop Technician to join our IT team on a 6-month initial contract basis. As a Desktop Technician, you will be responsible for providing technical support to end-users of desktop and laptop computers...

  • Desktop Technician

    6 days ago


    Sydney CBD, New South Wales, Australia Clicks IT Recruitment Full time

    Contract Duration: 6 months initial contract (with possibility of extension)Location: Sydney, Australia (with interstate travel)We are seeking a Desktop Technician to join our IT team on a 6-month initial contract basis. As a Desktop Technician, you will be responsible for providing technical support to end-users of desktop and laptop computers within our...


  • Sydney, Australia Salt Recruitment Full time

    We have partnered with a one of Australia’s largest building products manufacturer that operates on a global scale. Founded over 80 years ago, the company is continually growing as an industry leader and expanding their tech team. We are seeking a dynamic and tech-savvy professional to join the esteemed team their team as a Service Desk Technician. As a...


  • Sydney, Australia Salt Recruitment Full time

    We have partnered with a one of Australia’s largest building products manufacturer that operates on a global scale. Founded over 80 years ago, the company is continually growing as an industry leader and expanding their tech team. We are seeking a dynamic and tech-savvy professional to join the esteemed team their team as a Service Desk Technician. As a...


  • Sydney, New South Wales, Australia Salt Recruitment Full time

    We have partnered with a one of Australia's largest building products manufacturer that operates on a global scale. Founded over 80 years ago, the company is continually growing as an industry leader and expanding their tech team.We are seeking a dynamic and tech-savvy professional to join the esteemed team their team as a Service Desk Technician. As a...


  • Sydney, Australia Milestone Technologies, Inc. Full time

    **Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...

  • Help Desk Support

    2 months ago


    Sydney, Australia Mars Recruitment Full time

    The Company Join this exciting company that is a leader within the Legal Services industry going through an exciting phase of growth. The business is Australia wide and a innovative/strategic market leader within this space. The Role **Responsibilities**: - Providing IT Support for all end users in the firm - Improve and enhance effectiveness the...


  • Sydney, New South Wales, Australia Genesis IT&T Pty Ltd Full time

    6 Months Contract (with the view to extend or turn Permanent):- Welcoming and Supportive Environment:- Sydney CBD LocationOur client is a leading organisation that values employee well-being and strives to create a positive and productive work environment, who are seeking for a skilled IT Help Desk Support Analyst with ability to provide level 1-2 IT support...


  • Sydney, Australia Infopeople Full time

    Desktop Support Analyst - NSW - 6 Months The Desktop Support Analyst Level 2 provides onsite support to users to troubleshoot and resolve issues of moderate complexity. The overall aim is to provide excellent customer service and assist the business with their use of digital platform. **Key Responsibilities**: - Identify and mitigate any risks to Desktop...

  • Help Desk Analyst

    5 days ago


    Sydney, New South Wales, Australia Anton Murray Consulting Full time

    Sydney- Ancillary Areas- PermanentOur client is a global financial services firm seeking an additional headcount within their IT Help Desk team.The Information Technology department has for mission to deliver a range of IT Systems (PC's & Servers, Network, Storage, Internet, Mobile devices, Telephony, Applications) to users.The role of the Help Desk is to...

  • IT Support Technician

    2 weeks ago


    Sydney, Australia Pope Recruitment Pty Ltd Full time

    **IT Support Technician Needed - Pitt Street, NSW** Pope Recruitment is looking for a proactive and knowledgeable IT Support Technician to provide essential technical support on Pitt Street, NSW. This position is ideal for someone who excels at troubleshooting hardware and software issues and is passionate about ensuring optimal IT system performance. If...


  • Sydney, Australia Hatch Full time

    ** This role is at Commonwealth Bank (not for Hatch)** Hatch is supporting Commonwealth Bank to find a great Desktop Support Technician to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Commonwealth...


  • Sydney, Australia Sharp Brains Ltd Full time

    1- One year and extendable Business to Business contract/ Self - employed 2- Job Title EUC Desk side Support Engineer Technical/Functional Skills - To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner - Maintain excellent verbal communication skills with the ability to...


  • Sydney, Australia The Recruitment Company Full time

    Are you between jobs or looking for short term work? Currently seeing a Technical Specialist/Desktop Support Officer for a large NSW government department. **One month contract - may be extended** **Liverpool location** **$50-$70 per hour plus super** **Available asap** **NSW Government** **About the role**: The Technical Specialist provides an IT Support...

  • Desktop Analyst

    7 days ago


    Sydney Central Business District, Australia HAYS Full time

    Great Opportunity for an experienced IT Support Analyst **Your new company** A Fantastic contract opportunity awaits an experienced Service Desk Technician to join a highly reputable and well-established Organisation located in the vibrant Western Sydney region. As a Service Desk Technician, you will have the chance to contribute your expertise to a...


  • Sydney, Australia Macro Recruitment Full time

    Initial 2 month contract with a global managed service provider in the Sydney CBD. For a Level 2 Help desk or Desktop Support technician to support windows and mac users. Requires experience with Experience with VPN, Soft Phones, Remote Desktop, VDI and to be be fully vaccinated Salary guide $34 per hour inc supa Sydney CBD The Level 2 Team is considered...

  • Service Desk Analyst

    2 months ago


    Sydney, Australia Reserve Bank of Australia Full time

    Job no 497640 Type Maximum-term - Flexible arrangement Location Sydney Category IT & Telecommuncations Advertised 06 Mar 2023 Closes 27 Mar 2023 AUS Eastern Daylight Time - **6 MONTH SALARIED FIXED TERM CONTRACT** - Opportunity to work with various teams in IT - Challenging, fast paced and team oriented environment - Sydney CBD location **Do work that makes...

  • Desktop Support

    2 weeks ago


    Sydney, Australia HAYS Full time

    Desktop Support level 2 - Macquarie Park - $45 + super per hour **Your new company** This private organisation is based in Macquarie Park and is currently seeking a Level 2 Desktop Support Officer. You will be one of the key support points providing on-call and face-to-face support. This will initially be a 3-6-month contract which will most likely be...


  • Sydney Eastern Suburbs, Australia HAYS Full time

    IT Service Desk Technician - Great location - Contract **Your new company** We are hiring for a Prestigious Sydney school for an experienced service desk analyst. **Your new role** As an IT support Analyst, you will be providing first and second level support to students and educators across a range of digital services including but not limited to,...