Quality and Compliance Team Lead

2 weeks ago

Perth, Australia IAG New Zealand Full time

**Create impact as a Quality and Compliance Lead for our Workers Compensation Team, within the Intermediated Insurance Australia Division.**

Join the largest insurance group in Australia and New Zealand.

**Your Role**
We have an exciting opportunity for a Lead, Quality and Compliance to support a team of people and work with the business to maintain relevant policies and procedures and promotes utilisation and adherence to defined business processes. The role is responsible for leading a team who will monitor the quality of claims practices to meet business requirements, legal and regulatory obligations, and customer and community expectations.

To succeed, this role establishes strong and trusting relationships with stakeholders and leverages those relationships to generate insights and optimise end to end practice and outcomes for workers compensation.

**This is a 12-month Max-term contract and can be based anywhere in Australia.**

**About You**
- Solid experience in general insurance environment
- Demonstrated ability to interact with internal and external stakeholders.
- Ability to identify and articulate solutions to compliance issues.
- Previous risk and compliance experience
- Demonstrated resilience and sound communication skills.

Applications close
**Wednesday 31st January 2024, 23:59pm AEDT**

**ABOUT US**
IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We’re guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we’re ready for you.

**All this shows up in what we offer**:

- Grow your financial future with 13% superannuation as standard.
- Flexibility and support so you can live life to the full.
- Receive meaningful recognition through an award-winning system.
- Access up to 50% off home and motor insurance.
- Welcome Back cash bonus when returning from parental leave.

We’re ready for you.

Learn more about who IAG is here.

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