Quality and Compliance Manager

8 months ago

Perth, Australia Disability Empowerment and Support Foundation Full time

**Introduction**:
Disability Empowerment and Support Foundation (DESF)

DESF provides staff to various SIL Providers in WA with services from administration to disability support workers.

**Description**:
We are looking for a Quality and Compliance Manager who will plays a crucial role in ensuring that the assigned SIL organisation adheres to regulatory standards and maintains high-quality services.

This is initially a part time position with the possibility of becoming a full-time position in the future.
- Developing and implementing quality assurance policies and procedures to ensure compliance with industry regulations.
- Conducting regular audits to identify areas for improvement and address possible non-compliance issues.
- Collaborating with internal teams to develop effective quality control processes and initiatives.
- Providing guidance and support to staff on quality and compliance-related matters, including training programs.
- Analysing data to identify trends and potential areas of risk and implementing corrective actions as necessary.
- Preparing reports for senior management on quality performance, compliance status, and recommendations for improvement.
- Liaising with external regulators, auditors, and stakeholders to facilitate inspections, audits, and assessments.

This is an exciting opportunity for an experienced professional to make a significant impact within our organisation while upholding the highest standards of quality and compliance.

**Skills and Experiences**:

- Proven experience in quality management and compliance within the NDIS sector
- Strong communication and interpersonal abilities for liaising with internal teams, external partners, and regulatory bodies
- Ability to develop and maintain policies, procedures, and documentation related to quality and compliance.
- Audit experience and the capability to lead or support audits to ensure adherence to quality standards.
- Experience in developing and delivering training programs on quality and compliance topics.
- Proven track record of driving continuous improvement initiatives to enhance organisational processes.
- Proficiency in data analysis and reporting tools for monitoring key performance indicators related to quality and compliance.
- Relevant qualifications in quality management, compliance, or a related field would be advantageous.

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