First Nations Customer Service Traineeship

5 days ago


East Maitland, Australia MEGT Australia Ltd Full time

Aboriginal and/or Torres Strait Islander Full-time Business Traineeship Opportunity

Do you have a passion for customer service and wanting to kick start your career as a banking customer advisor? This is your chance Gain invaluable hands-on experience whilst completing a 12 Month Traineeship and Certificate III in Business.

Working within a local banking branch based in East Maitland, this is a real career start within a supportive environment. The successful trainee will have the opportunity to learn all about customer service within the banking sector whilst developing their customer service skills on the job.

This is a great opportunity for someone who is interested in commencing a career within financial services sector.

**What will you be doing?**

As a business trainee you will learn and develop the skills to become a successful customer advisor. You will become the first point of contact for customers when they visit the retail branch.

Your duties may include but are not limited to:

- Assisting customers with their enquires whilst providing a positive branch experience.
- Engage in needs-based conversations with customers.
- General banking and telling duties: money handling, facilitating transactions and ATM Maintenance.
- Coaching customers on self-service and digital banking.
- Assisting customers with opening and closing accounts, fraud and banking transactions.

**What are we looking for?**
- Identify as Aboriginal and/or Torres Strait Islander
- A well-presented team-player with excellent work ethic
- Excellent communication skills and sound computer knowledge
- A reliable and punctual individual who demonstrates initiative
- Demonstrated ability in cash handling and/or customer service
- Satisfactory completion of a National Police Check

**What's in it for you?**
- 12 Months Full time employment
- Paid study time - Complete a Certificate III in Business
- No HECs Debt
- Kick starts your career

**What are you waiting for?**

MEGT (Australia) Ltd is a Child Safe and Equal Opportunity employer committed to child safety and providing a work environment that values diversity and inclusion. Eligibility criteria applies for this program in relation to work rights and prior qualifications.

5 March, 2024
- Closes in 29 days (04/04/2024)
- Business, Clerical & Financial Services
- East Maitland, New South Wales



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