Voice of Customer Manager

Client side VOC focused One of Australia's strongest brands Flexible Work environment from home/office**The Voice of Customer Manager**The VOC Manager plays a pivotal role in executing Voice of Customer (VOC) campaigns, managing stakeholders to drive CX improvements, and providing thought leadership in digital interception. The position requires a blend of...

Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.  Where and how you can work Our flagship campus is in...

Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.  Where and how you can work Our flagship campus is in...

Manager, Digital Workplace Voice Systems Link Group Sydney, Australia Job Description Overview Reporting to the Head of Infrastructure (AU), the Manager Voice Systems oversees and provides operational support for Voice Systems and associated platforms at Link Group. This role focuses on systems in Australia and India. The Manager Voice Systems acts as a...

The purpose of the BFS CX Insights team is to drive cultural change and #exceptionalCX across BFS. The CX Insights team do this by: - Managing our Voice of Client program, which operates across all banking channels and digital products - Surfacing actionable insights relating to the customer experience to inform prioritisation and changes to our products...

The purpose of the BFS CX Insights team is to drive cultural change and #exceptionalCX across BFS. The CX Insights team do this by: - Managing our Voice of Client program, which operates across all banking channels and digital products - Surfacing actionable insights relating to the customer experience to inform prioritisation and changes to our products...

The purpose of the BFS CX Insights team is to drive cultural change and #exceptionalCX across BFS.The CX Insights team do this by: Managing our Voice of Client program, which operates across all banking channels and digital products Surfacing actionable insights relating to the customer experience to inform prioritisation and changes to our products and...

It starts with YES At Optus, we have an ambitious goal to be Australia's most loved everyday brand.As a Junior Voice AI Engineer, you'll be hands-on, tackling the technical intricacies of our voice platform while collaborating with seasoned professionals to optimize its performance. Your responsibilities will encompass a range of engineering tasks aimed at...

It starts with YES At Optus, we have an ambitious goal to be Australia's most loved everyday brand.As a Junior Voice AI Engineer, you'll be hands-on, tackling the technical intricacies of our voice platform while collaborating with seasoned professionals to optimize its performance.Your responsibilities will encompass a range of engineering tasks aimed at...

Manager Customer Outcomes **Do work that matters** The Customer Outcomes team is part of Group Customer Advocacy and Vulnerability (GCAV) within Customer and Community Advocacy (CCA). GCAV is the voice of our customers and communities making sure they're heard, understood and treated fairly - particularly those in vulnerable circumstances. **See yourself...

Manager Customer OutcomesDo work that mattersThe Customer Outcomes team is part of Group Customer Advocacy and Vulnerability (GCAV) within Customer and Community Advocacy (CCA).GCAV is the voice of our customers and communities making sure they're heard, understood and treated fairly - particularly those in vulnerable circumstances.See yourself in our...

Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

** This role is at TPG Telecom (not for Hatch)** Hatch is supporting TPG Telecom to find a great Voice Sales Specialist to join their Sales and Customer Success team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like TPG Telecom. **About the role...

**Manager Customer Engagement, Ongoing, Sydney** The Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual within the Customer Engagement team in ICT. The successful applicant will be supporting agencies across The Department of Customer Service. The right applicant will be a team player able to hit the ground...

Product Manager - Customer Establishment & Verification **See Yourself in the Team** The Chief Operations Office (COO) supports the CBA Group in achieving business imperatives through the delivery of effective, efficient and continually improving operational processes. Core to the functions of the COO is a focus on customer. Every single process that we...

Manager Customer Engagement, Ongoing, SydneyThe Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual within the Customer Engagement team in ICT. The successful applicant will be supporting agencies across The Department of Customer Service. The right applicant will be a team player able to hit the ground running,...

**SYDNEY /** **CUSTOMER EXPERIENCE - 10006 - SUPPORT /** **FULL TIME** **/ HYBRID** - Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 14,000+ customers (and growing) to make authentic, human...

Join our Sydney team as a Business Voice Support Officer You'll play a crucial role in supporting the entire lifecycle of our voice product customers.Interact with customers through phone and our case management system, handling tasks such as number activations, porting, intricate routing changes, addressing billing inquiries, and diagnosing and restoring...

**See Yourself in the Team** The Chief Operations Office (COO) supports the CBA Group in achieving business imperatives through the delivery of effective, efficient and continually improving operational processes. Core to the functions of the COO is a focus on customer. Every single process that we execute has a significant impact on customer...

**Canva’s Commitment and Mission - At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite...