Associate, Client Services

7 months ago

North Geelong, Australia CoreLogic Full time

At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

**Who are we?**

CoreLogic is the leading provider of property data and analytics in Australia and New Zealand. We’re fiercely independent, and we’re considered the best in the business. Every day, our data scientists and researchers collect data from over 4.5 billion points across the CoreLogic universe. We then rinse and finesse this data to transform it into powerful property market insights that drive the best property decisions.

**Who are you?**
- You live and breathe customer service and onboarding new clients with the business.
- You’re passionate about helping our customers uncover the value in our products and services and use them to their full capabilities
- You have an excellent service manner, you know how to have great conversations with customers.
- You a team player. You thrive in a collaborative environment, working with like-minded colleagues.

**What is the role?**

Your purpose? To create a memorable impression for CoreLogic’s customers, knowing that we are enthusiastic about providing them the very best service experience possible and they look forward to talking to us again.

**What will you be doing?**
- Capture customer requests, issues and complaints provided through various channels and populate the request in the appropriate tracking tool.
- Liaise with client’s Marketing and Sales teams to ensure consistent customer experience and understanding of client requirements
- Assign and track customer issues through the issue life cycle until the issue is resolved
- Identify and escalate deployment issues for resolution
- Create a world-class user experience to drive customer value
- Act as a ‘voice of the user’ across the broader business

**Job Qualifications**:
**What credentials do you need?**
- Previous experience in a Customer Service role
- Strong verbal and written communication skills, with the ability to explain things effectively and constructively in a way which is easily understood by others
- Computer literate with Microsoft products
- Ability to learn quickly and navigate custom in-house systems
- An ability to understand customer requirements and provide solutions in a timely manner.
- Excellent interpersonal skills, and the ability to work effectively and collaboratively in a multidisciplinary team

**Why join **CoreLogic?**

CoreLogic is highly collaborative and yes fun To support you at work, we offer some fantastic perks:

- Opportunity for flexible working conditions that works best for you and the business.
- CoreLogic has a culture of collaboration. We champion ownership, initiative and leadership and provide the guide ropes to get you there.
- Free mindfulness tools, online health and nutrition courses
- Well-being time: 10 scheduled half days to prioritize self-care while enjoying the benefits of a more balanced lifestyle.
- Complimentary access to Australia’s most comprehensive property research platforms including RP Data
- Two community and volunteer leave days each year to support meaningful causes and our charity partners.
- An inclusive and diverse working environment that celebrates cultural weeks and advocacy months.

**CoreLogic's Diversity Commitment**:
CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.

**Equal Opportunity Employer Statement**:
CoreLogic is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, colour, gender, sexual orientation, age, physical or mental disability, marital status, family or carer’s responsibilities, pregnancy, religion, political opinion, national extraction

  • Client Services Associate

    7 months ago

    North Beach, Australia Equitem Full time

    **About Us**: We are a leading financial planning firm dedicated to empowering our clients to achieve their financial goals and secure their future. Focusing on personalised service and strategic planning, we provide comprehensive financial solutions tailored to each client's unique needs. **What You'll Do**: - Supporting Financial Advisers in their...

  • Client Services Officer

    5 days ago

    North Lakes, Australia Supreme Community Care Australia Full time

    **About Us**: Supreme Community Care is a Queensland owned and operated organisation. We are a NDIS and DVA registered provider supporting our clients to achieve their set out goals. What sets us apart, is our ability to have our clients and staff’s best interest in the forefront of everything we do. While your qualifications and experience tell us part...

  • Ndis Plan Management Client Engagement Lead

    7 months ago

    North Geelong, Australia Canny Group Full time

    Are you someone who wants to make a difference in people's lives? Working from our spacious, open-plan, light-filled and newly refurbished office in the Federal Mills Business Precinct, you will find yourself at home surrounded by luscious indoor greenery, forward-thinking team members and real people from real walks of life. Joining our growing NDIS Plan...

  • Client Service Manager

    7 months ago

    Geelong, Australia Prestige Inhome Care Full time

    Know that your work directly impacts people's lives. - Exciting Reward and Recognition programs to celebrate your achievements - Flexible working arrangements and a paid day off to celebrate your Birthday **Join Our Extraordinary Team as a Client Services Manager in Geelong!** **ABOUT THE ROLE** At Prestige Inhome Care, we're not just a care provider;...

  • Client Services Officer

    8 months ago

    Geelong, Australia Findex Full time

    Our Self-Managed-Super-Fund (SMSF) team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a part-time basis (22.5 hours per week). Our Self-Managed-Super-Fund (SMSF) team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a...

  • Client Services Officer

    7 months ago

    Geelong, Australia Findex Full time

    Our Lending team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a full-time basis. Our Lending team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a full-time basis. As a Lending Client Services Officer you will be...

  • Client Services Officer

    1 week ago

    Geelong, Australia Findex Full time

    We are currently seeking talented individuals to join our team and take advantage of the incredible perks and benefits we offer. If you’re looking for a rewarding and fulfilling career that will enhance your skills and provide you with exciting opportunities, then we want to hear from you. This is a minimum 6-month maternity leave cover contract. **Client...

  • Client Services Officer

    9 months ago

    Geelong, Australia Precision Jobs Full time

    By joining this small progressive manufacturing processing equipment importing and distributing business supplying a range of manufacturing industries, including Food & Bev and Pharmaceutical, you will provide key customer service and technical support. Responsibilities will include - Customer quoting and administration through Workflow Max system -...

  • Client Service Manager

    2 days ago

    North Sydney, Australia Fiserv, Inc. Full time

    **Calling all innovators - find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit...

  • Client Services Officer

    7 days ago

    Geelong, Australia Findex Full time

    We are looking for an energetic and motivated individual who displays initiative and has a flexible and positive attitude to join our diverse and collaborative team in our Geelong office. **Client Services Officer - Geelong** - **Modern, state of the art office with amazing views!**: - **Competitive salary, health insurance benefits and more!**: - **Join...

  • Assistant Business Leader

    3 months ago

    Geelong, Australia Travel Associates Full time

    **Refer a friend** **Job no**: 523849 **Brand**: Travel Associates **Work type**: Full time **Location**: Victoria **Categories**: Leisure Travel & Retail Here at Travel Associates, we are one of a kind - Australia’s leading luxury travel agency, certified great place to work, and known for delivering the best client service in the industry. We are...

  • Client Service Manager

    7 months ago

    North Sydney, Australia Fiserv, Inc. Full time

    **Calling all innovators - find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit...

  • Client Services Officer

    7 months ago

    Geelong, Australia Findex Full time

    **What will your typical week look like?** - Attend to our incoming clients and phone lines, assisting our clients with their queries and scheduling appointments to ensure a high-quality service is provided. - Communicate with advisers, partners and staff to ensure exceptional service delivery to support them in servicing client requests. - Take charge of a...

  • Client Services Coordinator

    6 days ago

    Geelong, Australia The Salvation Army Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

  • Manager, Client Services

    3 days ago

    Geelong, Australia Department of Justice and Community Safety Full time

    Be a key contributor to the development of an innovative new correctional facility. - Provide leadership and expertise for all internal services that support the functioning of the facility. - Ongoing VPS Grade 5 $103,920 - $125,735+ superannuation. The Department of Justice and Community Safety (the department) is seeking a Manager, Client Services to...

  • Travel Consultant

    24 hours ago

    Geelong, Australia Travel Associates Full time

    **Job no**: 515930 **Brand**: Travel Associates **Work type**: Full time, Part time **Location**: Victoria **Categories**: Leisure Travel & Retail **Are you our next Luxury Travel Consultant?** Here at Travel Associates, we are one of a kind - Australia’s leading luxury travel agency, 2019 Agency of the Year winner and known for delivering the best...

  • Client Experience Librarian

    2 months ago

    Geelong, Australia Deakin University Full time

    **Job no**: 565064 **Work type**: Full-time **Location**: Geelong - City **Categories**: Library Services - Based at our Geelong, Waterfront Campus - Full-time and Continuing - HEW 5 $80,199 - $89,950 + 17% Superannuation (pro rata, part time) **Why work with us?** At Deakin you will have access to benefits such as a variety of leave options including...

  • Customer Service Associate

    1 week ago

    North Sydney, Australia WNS Global Services Full time

    Company Description **WNS (Holdings) Limited (NYSE: WNS)**, is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

  • Client Services Liaison

    7 months ago

    Geelong, Australia Sigma Resourcing Full time

    **Sigma Resourcing is current recruiting for an experienced Client Services Liaison in Geelong, Victoria.** This is an excellent opportunity to work with a well-established and sought after Aged Care provider, and to help increase the business' profits. To be successful in the role you will need a proven strong sales track record, an extensive customer...

  • Transaction Services Associate Director

    1 week ago

    North Sydney, Australia Mazars Australia Full time

    **Transaction Services Associate Director** - North Sydney **The Mazars’ Audit team has an opportunity for a Transaction Services specialist **to join the firm.** We’re a globally integrated audit, tax, and advisory firm with offices in more than 90 countries - and we’re recruiting for an experienced **Transaction Services Associate Director** to...