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Administration Volunteer, Newtown

3 months ago

Sydney, Australia Asylum Seekers Centre Full time

To provide administrative support to the Welcome & Registration Team

**25th June, 2024**:
**Purpose / Objective**

The Admin Volunteer provides administrative support to the Welcome & Registration Team by responding to enquiries, reviewing and processing registration forms, corresponding with ASC clients and completing checklists to ensure compliance.

**Commitment Period**:Minimum 6 months (ongoing)

**Days and hours required per week**:
One weekday per week, 4-5 hours. Flexible which day and start and finish time. There is the possibility for volunteering from home once the training period is completed.

**Duties & Responsibilities**
- Assist Welcome & Registration in the new client registration process
- Review Google Doc form responses and check data against documents provided
- Create new client files and upload data to CRM
- Liaise with ASC clients on signing consent forms and outstanding documents required
- Checking intake inbox and responding to client queries
- Further administrative tasks as needed

**Selection Criteria**
- Advanced computer skills
- Excellent attention to detail
- Ability to closely follow workflows and guidance documents
- Ability to effectively coordinate and organise tasks within the organisation
- Ability to work collaboratively with other staff and volunteers
- Flexibility and willingness to take on extra tasks as appropriate
- Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality

**General Conditions**

All ASC staff and volunteers are required to:

- Adhere to ASC’s vision, purpose and values
- Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies
- Comply with Work, Health and Safety systems
- Comply with Incident Management Procedures and emergency protocols
- Demonstrate a respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
- Undertake a NSW Working with Children Check prior to commencement and ensure it is up-to-date Support a child safe organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirements