Customer Service Coordinator

3 days ago


Sutherland Shire, Australia Sutherland Shire Council Full time

**Join Our Team as a Customer Service Coordinator**:

- Lead and inspire a dynamic team
- Provide exceptional customer service and create memorable experiences for our community
- Work in a collaborative and growth-oriented environment
- Join us in our mission to lead the way in customer satisfaction and health, fitness, and recreation facilities that encourage active living for all community members

**Your Key Responsibilities**:
As the Customer Service Coordinator, you will oversee the customer service and memberships team, ensuring seamless operations and an excellent customer experience. You will utilize your expertise to drive operational efficiency and exceed customer expectations across our three Leisure Centre sites.

**Your Profile**:
If you are a natural leader with a passion for customer service and team development, we want to hear from you. Check out some key requirements:

- Proven experience in staff management and team leadership
- Demonstrated ability to lead a customer service team effectively
- Excellent communication and negotiation skills

If you have experience in the recreation industry, even better

**Join our Team and Grow with Us**:

- **Interview date**:Interviews will be facilitated Friday, 21 June 2024.
- **Package**:$78,268** **gross p.a. plus 11% superannuation.
- **Hours of work**:Permanent Full-time, 38 hours per week, 9 day fortnight working across 7 days.
- To benefit your wellbeing you will have access to fitness passport, corporate membership to our leisure centres, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.

This position is internally known as 'Senior Duty Officer Customer Service'.

**About Us**:
If you want to make a difference and be part of a challenging and rewarding working environment, then joining us just might be the right career move for you Join a passionate and dedicated team covering a diversity of services, industries and occupations.
- At Sutherland Shire Council we do more than serve our community - we are our community. Our energy can be seen in everything we do. From having a can-do attitude, to embracing change and opportunities, being people-centred and working together as one.



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