Retail Security Officer

5 months ago

Melbourne, Australia Certis Security Australia Full time

At Certis, our people are the drivers of our success. We create environments that empower our teams to innovate and succeed throughout their career. We are always on the lookout for talent that not only embodies but is committed to upholding our 7 values -safety, integrity, customer focus, teamwork, courage, care and professionalism.
Much like Australia itself, Certis is a unique blend of people, cultures and expertise that make us who we are today. We inspire businesses to unlock safer, smarter and better ways of safeguarding their assets, people and customers.
Certis integrated security solutions are backed by advanced technology and operated by our highly skilled staff across corporate, aviation, front-line services and concierge support, ensuring our business is sustainable and future-proof.

Position Purpose
Certis Security is seeking Security Officers to join them in servicing a major national retailer. We currently have roles available across a number of stores in Sydney, NSW. Bring your customer service experience to the Security industry and kick start your career today. Key Responsibilities
Providing a high quality visual security presence at client locations
Conduct foot patrols of the stores
Responding to and de-escalating anti-social behaviour
Respond to security emergencies
Maintaining log of incident reports
Completing necessary paperwork
Conduct incident investigations in a timely manner and ensure that SecurityIncident Reports are completed and submitted
Provide a customer service approach and maintain a fair, courteous andrespectful manner in dealing with clients and customers
Demonstrate knowledge and competence in the implementation of emergencyprocedures
Use of computer systems and communication tools Qualification
Current Security Licence
Cert II in Security Operations
First Aid Certificate
Full working rights in Australia
Experience in retail environments highly advantageous
Strong oral and written communication skills
Available retail trading hours, including evening trading Experience
Minimum of 2 years general security experience and 1 years in retail security experience
Electronic reporting of shift logs and rostering access Benefits & Culture
Friendly and inclusive environment
Growth and development are supported and promoted
A discount program where employees, and their family members, can save at over 400 retailers Australia wide
A well-being program that provides advice about mental, physical, and financial well-being
An Employee Assistance Program (EAP) that is available to employees and their families
Cultural diversity is valued and supported
Emphasis on learning and development, where a state-of-the-art LMS is available to all employees Diversity Statement
Certis Security Australia Master License
NSW - Master Licences
40 06 74 602 (SNP)
40 51 49 073 (CSA)
ACT Master Licences
175 01 220 (SNP)
175 017 42 (CSA)
Security Firm Licences
QLD 413 15 (SNP)
NT 345 (SNP)
QLD 315 82 54 (CSA)
Security Agents Licences
WA SA48 240 (SNP)
WA SA58 716 (CSA- WA)
SA ISL 178 143 (SNP)
SA ISL 235 794 (CSA)
TAS 3020 (SNP)
Private Security Business Licences
VIC 652 - 374 - 32S (SNP)
VIC 689 - 218 - 50S (CSA- VIC)

Certis is looking for Security Officer for one of our client sites in Melbourne. You will be hired on Full Time/PPT basis.

Benefits & Culture
Friendly and inclusive environment
Growth and development are supported and promoted
A discount program where employees, and their family members, can save at over 400 retailers Australia wide
A well-being program that provides advice about mental, physical, and financial well-being
An Employee Assistance Program (EAP) that is available to employees and their families
Cultural diversity is valued and supported
Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

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