Security Officer 1

5 months ago

Melbourne, Australia Certis Security Australia Full time

At Certis, our people are the drivers of our success. We create environments that empower our teams to innovate and succeed throughout their career. We are always on the lookout for talent that not only embodies but is committed to upholding our 7 values -safety, integrity, customer focus, teamwork, courage, care and professionalism.
Much like Australia itself, Certis is a unique blend of people, cultures and expertise that make us who we are today. We inspire businesses to unlock safer, smarter and better ways of safeguarding their assets, people and customers.
Certis integrated security solutions are backed by advanced technology and operated by our highly skilled staff across corporate, aviation, front-line services and concierge support, ensuring our business is sustainable and future-proof.

Position Purpose

Key Responsibilities
Conduct incident investigations in a timely manner and ensure that Security Incident Reports are completed and submitted.
Demonstrate knowledge and competence in the implementation of emergency procedures.
Promote and encourage a team approach.
Provide a customer service approach and maintain a fair, courteous and respectful manner in dealing with clients and customers
Provide a high-quality security service at client locations.
Provide excellent customer service.
Provide protection to the public be ensuring COVID social distancing is maintained.
Provide security escorts as required.
Report and record security breaches and incidents.
Respond promptly to incidents.
Take a problem-solving approach to conflict situations and recognise the need to escalate situations to the manager/supervisor for attention as appropriate.

**Qualification/Experience**:
Previous experience in a similar role would be highly desirable
Current and applicable Security license in accordance with the Security Industry Act and associated Regulations
Crowd Controller Certification
Current First Aid Certification
Australian/New Zealand citizen or permanent Australian resident or hold a visa that entitles you to work in Australia (other than a student or working holiday visa)
Ability to pass additional security clearances

Benefits & Culture
Friendly and inclusive environment
Growth and development are supported and promoted
A discount program where employees, and their family members, can save at over 400 retailers Australia wide
A well-being program that provides advice about mental, physical, and financial well-being
An Employee Assistance Program (EAP) that is available to employees and their families
Cultural diversity is valued and supported
Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

Diversity Statement

Certis Security Australia Master License
Sydney Night Patrol & Inquiry Co Pty Ltd
NSW 400674602
ACT 17501220
QLD 41315
WA SA48240
NT 345
SA ISL 178143
TAS 3020

Certis Security Australia Pty Ltd
NSW 405149073
ACT 17501742
QLD 3158254
WA SA 72311
SA ISL 235794
VIC Z05 798 61S
VIC Z05 798 40S
NT 1093
TAS 458596293

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