Process Improvement Lead

1 month ago

Sydney, Australia ED - Group Support Functions Full time

**About Us**

Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia.

United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels.

Endeavour Group has separated from Woolworths during the calendar year 2021 and is well-positioned as an ASX Top 50 Company. Join the team at an exciting time in their evolution

**The Role**

Reporting to the Program Manager of Retail Operations Improvement within Simpler for Stores, the Process Improvement lead is responsible for delivering sustainable value and leading end to end business, operation and process diagnostics across our Endeavour Drinks business which will include finding ways to optimise and uplift process capability and providing a roadmap for business improvement and workforce development.

**What You’ll be Doing**
- Supporting the the Endeavour Group’s Retail Businesses BWS and Dan Murphy’s 1650 stores to evolve their operational and strategic practices
- Challenge current ways of working and review our ways of working, business rules and End to End process within our Venues
- Support the delivery of process change that challenges the cost of doing business, by identifying and valuing opportunities for improvement. This includes effectively collaborating with a broad range of key business stakeholders to support productivity model overlays, and on-going performance convergence relative to budgeted / forecasted metrics.
- Working closely as part of a cross function Program team to identify opportunities, validate and rollout across our 1650+ retail outlets nationwide.
- Working closely and collaborating with other Lean Six Sigma practitioners and SMEs to cross pollinate on process findings.
- Support in the build and delivery of project pipeline (3-5 years) contributing to the bottom line business benefits
- Working as a part of the project team to present findings to the steering committee at a senior management level, develop and manage regular progress status reports.

**About You**

**Essential:

- **
- Degree qualified
- 2-5 years of experience across Business/Process Improvement within an operational environment. Experience as a Lean Six Sigma Leader with a record of practising and implementing significant changes delivering quantified results is also desirable
- Thought leadership driving culture changes in an Operational environment
- Demonstrated experience using leading related change methodologies and management disciplines (e.g. Customer Journey Mapping, ISO, TQM and/or similar)
- Project Management Skills, PMP or Prince 2 certification will be a plus
- Strong coaching skills
- Good business acumen and horizontal collaboration capability
- Must have or willing to obtain RSA
- Travel interstate and within state

**Desirable**:
- Experience working in Retail or FMCG industry
- Green or Black Belt certificate in Lean Six Sigma from a well recognised institution with Experience in using planning techniques like Hoshin Kanri, QFD, BSC etc.
- Strong Influencing skills
- Familiarity of using Google workspace is a plus

**Grow with Endeavour Group**

Endeavour Group comprises a diverse range of drinks and hospitality businesses including BWS, Dan Murphy’s, ALH Hotels and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we’re driven by a culture that puts our customers and team first.

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation. At Endeavour Group we value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future - for our customers and for each other.

We’d love to hear from You

EDG #EGL

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

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