Administration and Workforce Officer

3 months ago

Ascot, Australia CraigCare Group Full time

Make a difference, make someone smile
- Challenging environment - no day is the same
- ** Permanent full-time - Thursday to Monday**

**About Us**:
We are a professional, values-based and progressive aged care provider with Homes in Western Australia and Victoria. We pride ourselves on making sure our residents feel right at home and continue to be connected to the local community. We currently have an opportunity for an experienced Administration and Roster Officer to join us on a permanent full-time basis, who is able to demonstrate our values of Respect, Kindness. Individuality, Joy and Relationships & Communities.

**About your role**:
**What you will do**:

- Provide high level of customer service to our residents, families and employees
- Contribute to the administration team and the broader leadership team
- Manage the cloud based roster and employee queries - includes leave and follow up
- Provide compliance support for audit areas and HR requirements

**What you bring to the role**:

- Strong ability to manage the roster for the Home, process leave and staff follow up
- High energy, friendly, flexible and understanding attitude to assist our residents, families and employees
- Ability to effectively deliver on competing priorities and continuous improvements
- Provide great customer service to our residents and their families
- Strong understanding of basic Microsoft Suite programs
- Experience in Aged Care essential with 2+ years with rostering
- Able to meet our compliance requirements - proof of Police Clearance, Flu & COVID Vaccinations

**What We Can Offer You**:

- Excellent team based environment
- A competitive remuneration package
- An opportunity to develop within the Aged Care Industry
- Access to Staff Discounts and Benefits across major Retail, Hospitality and Health outlets
- Access to our Employee Referral Program & Employee Assistance Service for yourself and your partner.

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