Rostering Lead

3 weeks ago

Sydney, Australia LDK Healthcare Full time

**Why join us?**
- **Excellent development opportunities through our LDK Academy program**. We’re committed to continuous improvement and have exciting plans for the future - grow your career with us
- **Beautiful grounds located in North Turramurra with free onsite parking**:

- **Amazing working culture driven by our values of **_Love, Decency & Kindness - _**join a team that is supportive, positive and driven.
- **Access to our very own Rewards & Discount gateway - **Great discounts and rewards across many retailers and food/beverage companies.

**_ About the Role_**

Reporting to the Care Operations Manager, the Rostering Lead will be managing complex tasks and forward planning for holiday periods and scheduling care services in a 24/7 operation meeting the needs of our residents to provide At-Home care services according to agreed timeframes. The Rostering Lead will also be responsible for leading the Rostering Team in The Landings.

Your responsibilities are (Not limited to):

- Contribute to the successful Village Care Team planning to ensure LDK can attract and recruit team members to deliver care services to The Landings residents and maintain optimum service standards.
- Resolve scheduling challenges and constantly practice continuous improvement
- Help the team prioritise the incoming tasks to ensure client needs are met
- Leading the Rostering Team in ensuring effective and efficient rostering and scheduling of the Village Care Team for resident visits in accordance with their Care Plans, and processing roster changes.
- Assist the Village and Care Leadership Team with induction, competency assessment processes, mandatory training, orientation, and ongoing training programme are complete for each team member.

**_About You_**

**Qualifications and Experience**
- Qualification in Aged Care, with specific emphasis on the delivery of home care services or equivalent experience would be highly regarded but not essential
- Work related learning in the area of rostering and award interpretation.

**Professional Experience**
- Previous experience using rostering systems to roster large teams, preferably in a home care or community care setting.
- Experience in using Roubler or e-Case would be highly regarded but is not essential.
- Minimum 3 years of experience in rostering or scheduling for a medium to large fast paced workforce is essential.
- Experience in rostering or scheduling for a community-based organization would be highly regarded.
- Experience in navigation of multiple platforms concurrently.
- Demonstrated strong working knowledge of the Aged Care and Nurses Awards.
- Flexible, calm, and confident working to tight deadlines when last minute changes can occur.
- Strong organisational and communication skills
- Ability to match and roster care team members in accordance with client requirements.
- Highly developed problem-solving skills and the ability to be decisive under pressure.
- Ability to work within a fast-paced environment, with competing priorities. Proven time management and multi-tasking skills, able to meet regular deadlines.
- The successful applicant will be required to undergo a Police Clearance and have an influenza and COVID-19 immunisation up-to-date prior to commencing._

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