Roster Manager

1 week ago


Sydney, New South Wales, Australia NRMA Motoring & Services Full time

About Us

My Fast Ferry and Fantsea Cruising, being a part of the NRMA Group, has an exciting future ahead as the Manly to Circular Quay Fast Ferry service will continue to operate for another 15 years as part of a new contract with the NSW Government.


Our new future will deliver more peak services and invest in an environmentally friendly fleet with a hybrid-hydrogen ferry in service in the coming years with options for future electric ferries.


Right now we are on the lookout for people to join us where you can have the opportunity to be a part of one Sydney's best-performing public transport services, with world-class safety and a strong service standards for regular commuters and visitors.


Your opportunity
***The Roster Manager is responsible for building and managing optimised rosters to support our business operation. The roster manager position plays a key financial management function ensuring that our operational resources are structured in a way that maximises productive whilst minimising our cost footprint.

  • Coordinate the creation, editing and maintenance of all staff rosters within the Marine business taking individual worker contract hours as well as the implications of Enterprise Agreement clauses, skills mixes, hours worked and penalty rates into account
  • Coordinate cover for all shifts and fill unforeseen shift vacancies due to sickness, annual leave or training requirements in partnership with the various Operations Managers
  • Build and populate a (up to) 3 month forecasted Marine roster structure
  • Work with the Operations Management team to ensure the needs of designated staff are met, including requirements for staff professional development and training
  • Monitor and provide accurate information to Marine management and key stakeholders in relation to crew timesheets and hours
  • Prepare daily, weekly and monthly reports as or if required
  • Interface with internal stakeholders on best practice rostering principles
  • Ensure staff time and attendance performance data is effectively captured and reported to management
  • Develop safe and efficient rosters that are within budgetary constraints and complaint with respective EA's

Requirements for Success

  • Experience, comprehensive knowledge and skills in rostering
  • Experience with people and budget management
  • Experience working in a highly regulated compliance environment
  • Ability to work effectively within busy environment and meet deadlines
  • Commitment to equal employment opportunities, environmental, OH&S and ethics principles and programs
  • Ability to work independently as well as collaboratively with others
  • Developed written and verbal communication skills
  • High degree of organization and time management
  • Attention to detail
  • Ability to priortise tasks

Amazing benefits are Yours
- "ME'" day - one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year

  • Discounts on all NRMA insurances, group products and free roadside assistance
  • Accommodation discounts and VIP extras at our Award winning Tasmanian Lodges, Hotels and NRMA Holiday Parks
  • Access to exclusive member marketplace benefits including discounts on fuel, movie tickets, attractions & experiences, cafes & restaurants and many more
  • Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements
  • My Thanks reward and recognition program for great contributions to the team
  • Opens the door to further career opportunities in the wider NRMA Group
- _At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve._
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