Rostering Lead

1 week ago

Sydney, New South Wales, Australia Maxlife Care Pty Full time

Reports into the GM, needs solution focused business partner who loves solving the puzzle & giving staff a great experience

07th June, 2024

Join our supportive and experienced Senior Rostering Coordinator and our Regional Supervisory team in the day-to-day management of rosters, to become our trusted advisor on all things rostering as we grow

Our Roster team collaborate daily to create, publish and maintain 6 week rosters, for our team of dedicated Disability Support Workers. Our teams support and care for the most vulnerable people in our communities, taking care of the most complex clinical and social needs to ensure our clients live life to the fullest.

It is thanks to this purpose that we feel fortunate to have a team of genuine, caring, generous, kind and dedicated team of professionals that strive every day to deliver the highest standard of care, with continuous quality improvement.

This role will suit a collaborative professional with solid experience in rostering. You will know that roster management is not for the faint-hearted, but you will also know the joy that comes from being the 'go to' person that is able to solve complex problems, and enjoy all the glory and accolades that brings

If you are seeking a fulfilling role with purpose, that sees your efforts make a positive impact to the lives of the most vulnerable people in our community, their families, and our devoted frontline teams, this could be the role for you

About the Role:
In this role you will be our subject matter expert on all things rostering and part of our collaborative and supportive team.
Key Responsibilities include:

  • Lead and coach the Rostering coordinator
  • Weekly reporting for ELT on: utilisation, overime, shift breaks and penalties.
  • Design & maintain employee and client files in our rostering system.
  • Develop and maintain staffing rosters in accordance with the needs of our clients, funding allocations, budget, employee conditions and award requirements.
  • Collaborate with our People & Culture team and Transition Lead to assist in the recruitment of support workers.
  • Contribute to continuous improvement, advising on our business transformation and workforce planning
  • Escalate rostering and staff skill gaps, and work with line managers to identify solutions.
  • Selection & implementation of new rostering software to enable us to scale rapidly.
07th June, 2024

Join our supportive and experienced Senior Rostering Coordinator and our Regional Supervisory team in the day-to-day management of rosters, to become our trusted advisor on all things rostering as we grow

Our Roster team collaborate daily to create, publish and maintain 6 week rosters, for our team of dedicated Disability Support Workers. Our teams support and care for the most vulnerable people in our communities, taking care of the most complex clinical and social needs to ensure our clients live life to the fullest.

It is thanks to this purpose that we feel fortunate to have a team of genuine, caring, generous, kind and dedicated team of professionals that strive every day to deliver the highest standard of care, with continuous quality improvement.

This role will suit a collaborative professional with solid experience in rostering. You will know that roster management is not for the faint-hearted, but you will also know the joy that comes from being the 'go to' person that is able to solve complex problems, and enjoy all the glory and accolades that brings

If you are seeking a fulfilling role with purpose, that sees your efforts make a positive impact to the lives of the most vulnerable people in our community, their families, and our devoted frontline teams, this could be the role for you

About the Role:
In this role you will be our subject matter expert on all things rostering and part of our collaborative and supportive team.
Key Responsibilities include:

  • Lead and coach the Rostering coordinator
  • Weekly reporting for ELT on: utilisation, overime, shift breaks and penalties.
  • Design & maintain employee and client files in our rostering system.
  • Develop and maintain staffing rosters in accordance with the needs of our clients, funding allocations, budget, employee conditions and award requirements.
  • Collaborate with our People & Culture team and Transition Lead to assist in the recruitment of support workers.
  • Contribute to continuous improvement, advising on our business transformation and workforce planning
  • Escalate rostering and staff skill gaps, and work with line managers to identify solutions.
  • Selection & implementation of new rostering software to enable us to scale rapidly.
About You:
We have a strong desire to have impact without forgetting to be compassionate, respectful, and kind. And we like to ensure we have fun whilst achieving great outcomes for our clients and their families, as well as ourselves.
  • Strong problem solving skills and a growth mindset.
  • Proven leadership experience.
  • Someone with an ability to maintain composure under pressure, and manage priorities well will be very successful in this role.
  • As will excellent communication and stakeholder management skills.
  • Strong attention to detail and ability to learn new systems will see you become a trusted advisor.
  • A commitment to excellence in customer service will show you share our values.
  • Experience working with NDIS environment and SCHADS Award will be highly regarded but is not essential.
In addition it is important that all of Centre Support team are willing to complete and NDIS worker check, as we have clients present in our team.Apply For Job
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