Head of Operations

2 months ago

Clifton Hill, Australia Free to Feed Full time

Free to Feed

Lead Free to Feed's Experiences, Events, and Catering teams, streamlining operations for excellence while crafting unforgettable events that tell stories, connect cultures, and drive our impact goals.
- A warm and friendly team in a well-known and highly respected social enterprise Great Iocation in Fitzroy North, close to trams, buses and trains and free parking.
- Salary packaging available - reduces your taxable income, increasing your take-home pay
- Leadership Impact: The opportunity to help shape the direction of a dynamic social enterprise making a positive impact in our community.

ABOUT FREE TO FEED

Free to Feed is a not-for-profit social enterprise that empowers people from refugee backgrounds to connect through a shared love of food, storytelling and cultural exchange, as they resettle in their new community. Free to Feed is affectionately known for its rich cooking experiences, nourishing events, and a warm, generous community spirit.

At Free to Feed we want you to feel genuinely excited to do meaningful work every single day. We pride ourselves on being a creative, effective, problem solving and passionate team. Our Core Values are Curiosity, Respect and Positivity. We want to work with people that believe in and are passionate about Free to Feed’s mission. And that’s where this role comes in.

ABOUT THE ROLE

The Head of Operations is responsible for leading and optimising the operations function across Free to Feed, including the Experiences, Events, and Catering teams. This role focuses on enhancing operational efficiency, financial sustainability, and alignment with Free to Feed’s mission and values. By building a positive, confident and inclusive team culture, managing budgets, and ensuring high standards of quality and compliance, the Head of Operations will play a crucial role in advancing Free to Feed’s strategic impact and enterprise goals and fostering collaboration across departments.

Your main responsibilities include:

- Driving operational excellence: Develop clear and efficient systems, and implement robust processes that align with Free to Feed's mission and meet commercial requirements.
- Managing budgets and contributing to strategic direction: Oversee financial performance, ensure sustainability, and foster collaboration to achieve organisational goals.
- Building and nurturing a positive team culture: Ensure team cohesion and promote a work environment that aligns with Free to Feed’s mission and values, encouraging engagement and growth.

ABOUT YOU

You’re an experienced operations manager with a knack for leading and developing high-performing teams while nurturing a positive, inclusive culture. With a background in catering and events, you understand hospitality deeply and know how to create efficient systems that promote operational excellence and sustainability.

You bring a high level of emotional intelligence and empathy, skilfully addressing the needs of team members and stakeholders. Your strong communication skills help you share complex information clearly with various audiences. You excel in collaboration, building meaningful relationships across departments, and remain calm and adaptable under pressure. With a proactive and creative approach to problem-solving and a commitment to ethical standards, you promote cultural understanding and contribute to our mission of connecting cultures and achieving our impact goals.

HOW TO APPLY

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