Food and Beverage Attendant

6 months ago

Brisbane, Australia Grand Mercure Jakarta Kemayoran Full time

Company Description

Your team and working environment:
The Sofitel Brisbane Central is centrally located within the heart of Brisbane City. The hotel’s 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane’s best accommodation experiences. The hotel features a number of exquisite and extravagant food & beverage outlets, two fitness centres, a Day Spa and fully flexible event spaces for up to 1100 delegates.

**Job Description**:
Food and Beverage Attendant (Part time or Casual)

We currently have Food and Beverage Attendant positions available in our magnificent main restaurant, Suzette, our exquisite lobby bar, Cuvee, and in our In-Room Dining and Mini Bar teams.

Success in a Food and Beverage position at Sofitel Brisbane Central is the ability to learn quickly and the desire to provide phenomenal service to our guests, whilst working well with others as an all-rounder and team player. Perfectly suited to those who have a basic to moderate level of food and beverage service skills and are eager to learn from on-the job training.

A Responsible Service of Alcohol certificate, positive attitude, immaculate personal presentation and the ability to say “Bonjour” with a smile and a French twist is a must.

**Qualifications**:
Food and Beverage Attendant, Suzette Restaurant (Part time or Casual)

In this role you will be providing buffet breakfast service to guests and a la carte lunch and dinner service with unforgettable experiences to the guests of Suzette, Sofitel Brisbane Central’s flagship restaurant.

Requirements for this position are:

- Availability to start work at either 5:30AM or 6AM
- Availability to work until between 11AM to 3PM and 3PM to 11PM
- Must available on weekends as this is our busiest time
- Responsible Service of Alcohol qualification
- Basic level of food and beverage service skills including greeting guests, taking orders, cleaning and clearing
- High level of personal presentation.

Food and Beverage Attendant - In Room Dining and Mini Bar (Part time or Casual)

Working in the In-Room Dining team means you will receive food and beverage orders from in-house guests over the phone, prepare service trays, collect orders from the kitchen and deliver orders to the guest room.

As a Mini Bar Attendant, you will be maintaining guest minibars in an organised, clean, and tidy condition as per the hotel's service standards and procedures.

Requirements for these positions are:

- Availability to work from 7AM to 11PM
- Responsible Service of Alcohol qualification
- Basic level of food and beverage service skills
- High level of personal presentation
- Polite and professional phone manner
- Ability to work efficiently and independently.

Food and Beverage Attendant - Cuvee (Part time or Casual)

As a Food and Beverage Attendant in Cuvee Lobby Bar, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable.

Requirements for this position are:

- Friendly, outgoing personality and a high standard of personal presentation aligning with our brand standard
- Proven experience working in a bar or lounge environment
- Wine, spirits and cocktail knowledge
- Ability to work efficiently, independently and also in a team with minimum supervision
- Ability to anticipate and focus attention on guest needs, being professional and welcoming.

Additional Information

Benefits and perks

Sofitel Brisbane Central provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

We offer our Heartists:

- The opportunity to Work Your Way and build a career with the largest hotel group in the Pacific
- Laundered uniforms
- Secure parking in the centre of Brisbane for $10 per day
- Direct access to Central train station
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels.

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