Food and Beverage Attendant

7 months ago

Brisbane, Australia Hilton Full time

A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service and banquets. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

**What will I be doing?**

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage operations in our restaurants, bars, banquets facilities, and fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

- Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
- Understand menu content, any menu changes, and promotional activities
- Keep your service area clean, tidy, and well-prepared
- Efficiently manage the proper settlement of all customer accounts
- Answer Guest queries in a polite and helpful manner

**What are we looking for?**

Food and Beverage Attendants at Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Friendly, positive, energetic disposition
- Committed to delivering exceptional guest service
- Motivated to learn new skills and techniques
- Smart and tidy, in appearance
- Positive and willing to participate on a team and work with a winning attitude
- Excellent communication skills
- Flexible, reliable, and responsive to a range of work situations
- Knowledge of alcoholic beverages and mixing of drinks
- Previous food hygiene experience
- Electronic ordering systems experience
- Cash handling experience

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
- We provide above Award rates of pay
- Flexible work options
- Hilton Brisbane features in the top 10 Best Eco-Conscious Hiltons in the world
- A uniform and the laundering and dry cleaning of your uniform at no cost to you
- Very generous discounted stays at our oer 6,800 Hilton hotels globally
- Learning and development and carrer opportunities
- A fantastic work enviroment and culture

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