Operations Assistant

3 weeks ago

Glen Waverley, Australia Glenny Kebabs Full time

**Want an opportunity to sit with leaders in hospitality?**

We have an incredible opportunity available for a passionate and driven person to join our team in a role as an Operations Assistant.

Glenny Kebabs is expanding and we are creating more opportunities for those who LOVE hospitality

We are a proud and vibrant group of hospitality professionals. While everyone of our team members' story, including yours, is unique, we are all united by a shared enthusiasm for the industry, offering elite customer service and exceptional food.

We currently operate 4 restaurants in Melbourne's South-east and are in the process of opening more locations

We are currently seeking someone motivated to join our growing team.

The role requires you to have a desire to learn running a successful hospitality venue (including stock control, labour benchmark, COGs, staff training, etc.)

All training is provided so that you have:

- An ability to create a healthy work atmosphere and providing elite customer service whilst encouraging the team to do the same.
- Good business awareness for achieving successful performance with proven experience with budgets, wage control, sales and wastage

Tasks involved in the role include but are not limited to:

- Ensure Glenny Kebabs operates efficiently and profitably while maintaining Glenny Kebabs reputation and ethics.
- Leading a positive team culture and promoting an inclusive work environment;
- Lead by example, train your team and make work a place you and your team can enjoy. The venue would
- Being a point of contact for any suppliers, contractors, employers and employees regarding policies and processes;
- Store upkeep and maintenance across different locations
- Providing support in training and compliance
- Daily health and safety and compliance checks and reports
- Assisting in store openings
- Providing daily logístical support (dropping prep to sites)
- Upkeeping food quality control
- Minimising food wastage
- Helping create systems and processes to reduce cogs
- Acting as an emergency fill in
- Providing assistance with equipment breakdown
- POS cash management
- Daily sales cash management
- Banking support
- Ensure the daily and weekly checklists are completed by staff for the venue
- Overseeing all general day to day operations to ensure everything is in compliance with company policy and standards

essentially be yours and overseen and run by you;
- Ensure the daily and weekly checklists are completed by staff for the venue;
- Oversee staff work and ensure staff are productive and work efficiently;
- Delegating tasks to staff to ensure efficiency;
- Overseeing health and safety requirements of the venue and ensuring compliance with this;
- Weekly rosters;
- Working with the head office to set appropriate KPIs and leading the staff to achieving these;
- Inventory upkeep;
- Ensuring management of all equipment via liaison with Senior Management;
- Handle customer complaints and refunds;
- Ensure staff abides by company policies and work with HR if any staff breaches any company policy;
What we can offer you:
Diverse and inclusive workplace

Career progression

Work towards becoming a venue manager and leader

Incredible learning of life skills and business management

**Job Types**: Full-time, Permanent

Pay: $60,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance
- Salary packaging

Schedule:

- 10 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Rotating roster

Supplemental pay types:

- Bonus
- Performance bonus

Ability to commute/relocate:

- Glen Waverley, VIC: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- Drivers licence and own vehicle (required)

Work Authorisation:

- Australia (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

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