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Risk & Security Manager - Westfield Helensvale

5 months ago

Gold Coast, Australia Scentre Group Full time

**Our Story**

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’

Westfield Helensvale is strategically situated in SouthEast Queensland, 25 km northwest of Surfers Paradise and 62 km south of Brisbane, benefiting from a trade area population of 350,000 residents and a total accessible market of 590,000 residents. With a diverse tenant mix, including major retailers like Kmart, Target, Coles, Woolworths, and ALDI, as well as 170 specialty stores, the shopping center caters to a wide range of consumer needs.

**Your opportunity**

Due to an internal move, we have a fantastic opportunity for an experienced **Risk & Security Manager **to join **Westfield Helensvale **. This leadership role is focused on directing the Living Destination risk and security management functions, providing the optimal level of security and safety for our employees, contractors, retailers and customers.

**Day to day, you’ll be responsible for**:

- Proactively planning and delivering priorities from our Safety Framework, providing a safe and secure environment that exceeds customer expectations, whilst promoting safety as an integral part of the customer experience
- Proactive management, reporting, and response to hazard identification, incidents, emergencies, near misses and claims
- Manage safety audits and inspection programs
- Manage compliance with all security & health & safety policies, procedures, & practices at the Centre
- Attend to Centre emergencies; ensuring risk and security staff and contractors are trained to deal with all emergencies
- Management of external service providers and contract security staff
- Develop strong relationships and work with local Police, WHS Regulators, Fire Brigade and Ambulance Services to develop operational and emergency protocols
- Working with community organisations to have a positive impact on the community

As a part of our asset team, you’ll also have Duty Management responsibilities from time to time too, where you’ll be required to work a weekend shift (on a roster), which will be balanced with a day off in lieu.

**What will set you apart from the rest?**

You’ll have excellent risk management experience, partnered with a strong background in security, and a passion for retail property Technically, you’ll also have the following skills and experience:

- Qualification or related experience in Work Health and Safety
- A strong background in leading security and risk management
- Demonstrated ability to mitigate & manage risk, manage incident response, reporting, authority interaction and insurance claims management
- Experience and technical knowledge of CCTV and Access Control systems, and visitor and contractor management systems

**What sets us apart from the rest?**
- A collaborative, inclusive culture
- Gender neutral parental leave - 18 weeks paid with no qualifying period.
- Life Leave - additional five days paid leave to use however you like on top of your four weeks annual leave.
- Diverse career paths - Opportunities to cross skill and develop working with over 70 different professions within the team

Our diverse and inclusive workforce is not only something we’re proud of, but something we’re committed to. We encourage and support our people to bring their ‘whole selves’ to work each and every day because we believe our differences contribute to our success and ensures a workforce that reflects the customers we serve, in the communities in which we operate. This commitment is backed by executive and employee-led working groups including LGBTI, gender equity, mental health & wellbeing, working flexibility and disability alongside other initiatives. Aboriginal and Torres Strait Islander peoples are encouraged to apply.