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Covert Security Officers

3 months ago

Gold Coast, Australia Wilson Security Full time

Multiple Covert Officers across Gold Coast wanted
- Plenty of shifts available
- Join a progressive and uplifting culture at Wilson Security

Wilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are committed to becoming Australasia’s leading provider of integrated Security Solutions. Wilson Security has an established Blue Chip national client portfolio which is in a period of significant growth

**THE POSITION**

Do you thrive in a fast-paced and hands on customer service role within the retail environment?
Are you a motivated and switched on Security Guard who loves providing positive outcomes and solving issues?
We have multiple vacancies available across multiple retail stores in the
**Gold Coast and Brisbane**

To be successful, you must be an experienced Covert Security Officer in the retail space. You will deliver exceptional customer service and your personal presentation must be excellent.

**The primary functions of the role include, but are not limited to**:

- Plains clothes security operations
- Monitoring stores and High-Risk areas to prevent theft/loss
- Customer liaison and assistance with all enquiries
- Problem identification and resolution in accordance with standard operating procedures
- Maintenance and filing of required documentation
- Patrolling on foot and/or via vehicle
- Use of a range of security equipment and technology
- First Aid response
- Preparing and submitting accurate and timely reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorised persons or unusual occurrences

**To be considered for this opportunity with Wilson Security, you must have the following skills, experience & licences**:

- Good Physical Presence
- Strong previous experience in Crowd Control
- Highly motivated with a proactive mindset
- Current and valid QLD Security licence
- Certificate II in Security Operations
- Must hold current valid First Aid and CPR
- **Availability to work a roster across 24 hours per day, 7 days a week;**:

- Excellent verbal and written communication skills
- Ability to work in a team and assist in developing staff
- Full, unlimited right-to-work in Australia;

**HOW WE REWARD YOU**:

- Paid parental leave;
- Employee Assistance Program (EAP) - providing free counselling and support services to our team members and their families;
- Discounted health insurance through Medibank;
- Salary packaging options;
- Discounted home loan rates and other banking benefits;
- Study assistance;
- Career progression opportunities to the right individuals;
- Free flu vaccinations; and
- Refer a friend incentive program.

If you think you have what it takes to be a Wilson
Wilson Security is an employer of choice, and we engage with our people using a number of mediums, including online and in person. We offer Training and Development, Employee benefits, including a Wellbeing Hub, Health Insurance discounts and Employee Assistance Programs; we have an Innovation Council and a Corporate Social Responsibility team inspired to find innovative ways to connect with our people and the communities in which we work through fundraising, sponsorship and team building activities. In 2021, Wilson Security was recognised by our industry as the winner of the Outstanding Security Performance Awards for being an Outstanding Security Guarding Company as presented by the Australian Security Industry Association.
At Wilson Security, we are building a workforce that is representative of the community we protect.
We welcome people from diverse backgrounds and are committed to providing opportunities for Aboriginal and Torres Strait Islander people with employment and career opportunities. We have an inclusive culture where innovation and teamwork are celebrated in many ways, including our monthly STRIVE awards.
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