Sales Manager

2 weeks ago

Henderson, Australia FLSmidth, Inc. Full time

Joining a team of more than 11,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us.

Purpose of the role:
To build and develop the regional markets and establish new installed base & aftermarket strategies for FLS products, specifically Pumps, Cyclones, Valves, Hose & Rubber with a view to increase market share in traditional markets, identify and grow new market opportunities and to significantly grow the revenue base for the FLS product offerings. Continuously improve operational efficiency, and the technical competence of the local team; and contribute strongly to the overall company results, culture and development. Work collaboratively within FLSmidth.

Job Scope:

- Lead the sales process for FLS Products, Pumps, Cyclone, Valves, Hose & Rubber product proposals. Establishing & maintaining key customer relationships, primary selections, technical sales, establishing pricing strategies, negotiating proposals and securing orders for FLSmidth.
- Lead the site conversions for FLS products on competitor installed base, propose technical solutions to improve cyclone performance and reduce total cost of ownership for customers.
- Establish strategies to protect the installed base of FLSmidth and ensure the customers are supported technically and operationally within the broader FLS products & Site Sales support networks.
- Manage multiple conflicting engagements & prioritize/manage/drive outcomes of cross-regional teams to deliver on customer committed deliverables.
- Be responsible for new business development by prospect for potential new clients and turn this into increased business.
- Accountability for the FLS Products with preparation of budgets & forecasts & other ad hoc reporting as required and support the team to achieve the results.
- Strive for continuous improvements in our ‘Safety First‘ and Quality-focused culture. Grow and develop, engage and motivate a large and diverse team (sales and product support teams) to continually increase customer satisfaction. The clear focus is thorough execution to deliver results.
- Ensure product design is maintained to Australian safety standards and the quality of the product is consistently premium and never compromised, whilst ensuring a focus on ‘Safety First’ and Quality at all times.
- Be responsible for Business Development Planning and attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.

What you bring:

- Bachelor degree in relevant discipline Engineering or Metallurgy or significant field service technical solutions selling experience preferred.
- At least 10 years specific FLS or competitor products (pumps, cyclones, valves, hose & rubber) covering technical capital proposals & field troubleshooting experience within the mineral processing industry either in Australia or overseas.
- An expert level of understanding of FLS PCV or competitor products solutions will be highly regarded.
- Existing strong network of key stakeholders within mineral processing industry.
- Demonstrated ability to develop strong relationships and credibility both internally and with external clients with strong customer service skills & technical solutions.
- Demonstrated business acumen to develop realistic business plans with stretch targets and the clear plan to reach those targets.
- Prior experience in restructuring workshop & providing customers with quality products & services at competitive prices and shorter lead times.
- Highly developed negotiation skills and demonstrated experience in conducting successful negotiations as a company representative.
- Highly developed sales skills with the ability to close deals and also willingness to support local sales team.
- Ability to work in a team or individually on multiple concurrent projects.
- Computer experience using standard MS Office suite of programs is required.
- Demonstrated ability to deliver in a fast-paced, changing environment while maintaining high attention to detail.

Behaviours:

- Deliver on set strategic priorities of FLSmidth and inspires a shared vision for its future direction & success.
- Reliable, honest, professional and a strong customer service attitude.
- Communicates effectively and professionally with a variety of stakeholders including external partners, teams, colleagues and contacts.
- Considers and respects the ideas, circumstances and feelings of others.
- Treats everyone with fairness and respect, adhering to the principles of diversity and inclusion.
- Identifies and champions new approaches for improving organizational results and achievement.
- Supports, promotes and implements change, encouraging the adoption of new methods and overcomes barriers to acce

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