Delivery Lead

1 month ago

Melbourne, Australia Jetstar Full time

**Company Description** About Jetstar**

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we're not just an Australian airline either - the Jetstar Group also includes Jetstar Asia and Jetstar Japan, and is one of the largest low-cost airline groups in Asia Pacific by revenue. As a group, we operate a fleet of more than 115 aircraft, including the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
- ** Join and shape a growing Technology Team in Jetstar**:

- **Permanent full-time opportunity working at our Jetstar HQ in Collingwood (Hybrid working options available)**:

- ** Access to a range of employee benefits, including our staff travel program**

Jetstar thrives on innovation We are always looking to employ ambitious and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice. What’s more, this role will see you working as part of a broader group Jetstar and Qantas structure.

The **Delivery Lead** is responsible for managing the delivery of technology projects in the Customer and Employee Experience Domain to achieve project objectives. You will manage internal and external resources, working with external providers to support delivery initiatives in an Agile or Waterfall delivery environment.

This role will contribute to the delivery of the product vision and roadmap for our Customer and Employee Experience teams, ensuring a best-in-class capability aligned to the Jetstar Technology strategic objectives. You will have the opportunity to drive innovative technology and services to improve business outcomes. You will play a part in transitioning to value aligned product squads drawing on agile, scaled agile or waterfall delivery as the situation requires.

**You will bring**:

- Experience leading and fostering a high performing team
- Ability to foster a collaborative, productive, friendly and passionate team environment.
- Strong understanding of Agile methodologies
- Experience with managing significant program of work, with many concurrent initiatives
- Experience with transformational, enterprise level projects
- Ability to work in a team environment
- Strong commercial acumen and understanding of commercial practices
- Excellent project leadership, risk and time management skills
- Strong drive, initiative, ability to multi-task and work to tight deadlines.
- Good attention to detail and superior communication skills
- Proven interpersonal, influencing and negotiation skills
- Excellent written and verbal communication skills with the ability to communicate complex thoughts and ideas clearly to a variety of audiences

**You will need**:

- Business or Technology degree
- 5+ years in a Project Manager or Delivery role or similar with large complex projects across multiple locations.
- Experience in managing key internal relationships at an individual contributor and Management level.
- Extensive experience in programme management, strategic delivery and various delivery models such as Scrum, Kanban and Waterfall
- Proven experience of working with or within 3rd party vendors/solution partners both on and offshore
- Proven ability to drive initiatives through to completion with a strong commitment to the meeting of budget, timeframe and quality requirements
- Working within growing businesses, and cultural change within a geographically-dispersed multi-cultural environment
- Leadership skills with the ability to lead & manage teams - directly and indirectly
- Experience in aviation and / or travel related industry preferred but not essential

**About Jetstar**

The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.

**Our Culture**

Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

**Our Benefits**

Team members have access to heavily discounted fa

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