Customer Service Manager

7 months ago


Blacktown, Australia Temp & Agnew Pty Ltd Full time

Permanent role, Negotiable $$
- Exclusive role to Temp and Agnew, start ASAP
- Monday - Friday, 7:30am - 4pm

The company:
This leading privately owned Australian client who provides premium quality products throughout Australia is looking to hire a driven and enthusiastic Customer Service Manager to join their team. Our client’s goal is to provide their customers with the highest quality products and excellent service.

The Role:
As a Customer Service Manager, you will;
- Supervise and mentor the customer service representatives
- Train staff and provide constructive feedback
- Act as an escalation point of contact
- Create a good working environment for the team
- Look after the day to day running of the office
- Monthly management Reports

About you:
We are looking for a highly motivated and proactive manager who has;
- Excellent organizational skills
- Ability to deal with a high-pressure environment
- Proficient in Microsoft packages
- Excellent communication skills - both written and verbal
- Previous customer service management experience (Preferably within in a major supermarket store)
- Passionate about coaching and developing a high performing team

What we offer;
- ASAP start
- Full-time permanent role
- Excellent career progression/growth
- Reputable, high-profile brands and premium products
- Supportive team/great culture
- On-site gymnasium with full-time personal trainer
- Company corporate events

APPLY NOW;



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