Customer Service Representative

5 months ago


Tullamarine, Australia JDA Print Recruitment Full time

Enjoy Working in a Team
- Print Knowledge Desirable
- Outer Northern Suburbs

If you’re passionate about assisting clients, have a good eye for detail and follow up, and have experience in the printing, signage, merchandise, transport, or travel sectors, this could be the position for you.

The opportunity is with a print management company established 30 years ago. You will be helping to manage the printing, packaging and digital requirements of a diverse client base that includes retailers from all sectors, manufacturers, charities, and member associations.

**The Role**:

- Support for all Customers & relevant co-ordination
- Work closely with Transport team for all co-ordination
- Support to Sales team for all customers
- Maintaining and building upon existing client relationships

**Key Responsibilities**:

- Manage Customer enquiries
- Manage Store allocations & shipments
- CRM Input for all new work
- Co-manage production tasks with internal team
- Manage Customer inventory
- Co-ordinate transport bookings
- Freight invoice management
- ‘Track n Trace’ all shipments for Customers
- Co-ordinate shipping schedules
- Refer Job Instructions for specific tasks

**The Person & Skills Required**:

- Clear & precise phone manner with first class communication skills essential
- Works well in a team environment
- Prior knowledge in printing and workflow processes desirable
- Excellent attention to detail, with competent computer skills

If this sounds like your next challenge, APPLY NOW with your resume and cover letter, outlining your achievements by demonstrating exactly how you meet the above criteria.

Ref. JDA V4303
- **JOIN OUR CONVERSATION **_**Facebook | Twitter | LinkedIn**
- About JDA: JDA Print Recruitment specialises in recruitment and training services for the Printing and related industries, including Executive Management; Sales; Production and Estimating; Applications; Engineers and the Supply industry. JDA offices are located in Sydney, Brisbane and Melbourne, providing a national service to the pre-press, commercial printing, digital printing, label and packaging, print management and the Supply sectors of the industry._

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 - $70,000.00 per year

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: In person



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