![TROOCOO Pty Ltd](https://media.trabajo.org/img/noimg.jpg)
Multiple Ao3 Inbound Call Centre Officers
4 weeks ago
12-month initial contracts
- $44.49 p/hour + super
- South Brisbane Location
Troocoo are partnering exclusively with a large State Government Department in the recruitment of
**30 Part-time** Inbound Call Centre Officers (AO3).
**Troocoo**
Troocoo are an Australian privately-owned, national executive search, recruitment, and HR solutions business. Troocoo have a dedicated Government recruitment team who recruit contract roles across Local, State and Federal Government.
**High volume inbound calls | Brisbane Southside | PART-TIME HOURS - minimum 2/3 days per week**
- Flexibility to increase hours during peak periods as required. $44.49 p/hour + super and 12 month contracts_
**About the role**
- Triage and manage a high volume of inbound calls in order to deliver cost effective service delivery for stakeholders.
- Respond and interact professionally, consistently and courteously with the department’s customers and stakeholders
- Other ad-hoc tasks as required
**About you**
- Previous experience within a contact centre environment is ideal but not necessary
- Exceptional customer service and willing to go above and beyond
- Empathy and resilience when working with customers
- Reliability and punctuality
- **MUST be able to pass a National Criminal History Check**
These roles are shortlisting
**NOW** In-take dates to commence are:
- 9th October 2023
- 23rd October 2023
Applications will be received and reviewed via SEEK and the Troocoo portal. We thank you for your interest, however, we will not be accepting calls in relation to these roles at this time.
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