Customer Experience Consultant

2 weeks ago

Rocklea, Australia Veolia Environmental Services Full time

**The Opportunity**:
Veolia ANZ is currently looking for a Customer Experience Consultant to join our Data and Digital team in Rocklea 4106. This is a full time permanent position working from our Kilburn office Monday to Friday.

You will be part of a hard working and energetic team focusing on internal customer service. This role would best suit someone with a strong background in administration and task management. You will work closely with your team and internal stakeholders in order to complete tasks and projects in a timely manner.

**What's on offer**:

- On the job training provided and opportunities for career progression available across various departments within the business
- A supportive and close knit team environment that prioritises inclusion and collaboration
- Opportunity to collaborate with and learn from a variety of departments across the business

**What you'll be responsible for**:

- Accurate data entry using management software and third party software
- Maintain excellent relationships with internal and external customers
- Issue Resolution

**What you'll need to be successful**:

- Previous experience in an admin or data entry based role required
- Ability to think fast and provide communication, outcomes, and solutions to internal customers
- Experience using SAP and/or Salesforce highly advantageous
- Excellent attention for detail and grammar; time management, and prioritization
- Successfully manage multiple priorities and deadlines.
- Individual Accountability by working well independently and professionally as a team member and maintain confidentiality when dealing with matters of a sensitive and complex nature

**A Veolia Career**:
**All of our employees are entitled to**:

- ** Employee share plan**:

- ** Annual salary review with bonus**:

- ** Support to pursue educational and development opportunities**:

- ** Access to endless career options and pathways, Veolia promotes from within**:

- ** Employee Assistance Program (EAP)**:

- ** Bupa health insurance discount**:

- ** Corporate Discounts**:

- ** Fitness Passport**:

- ** Volunteer Opportunities**:

- ** Salary sacrificing (i.e. super, novated leases)**

**We are a Circle Back Initiative Employer and commit to respond to every applicant.**

Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career, and a more sustainable world.

Veolia welcomes applicants from all genders, identities, and cultural backgrounds to apply.

Don't meet every single requirement? You don't need to. Veolia is building a diverse and inclusive workplace that fosters innovation. If you're interested in this role, we would love to hear from you, even if your past experiences don't perfectly align with the skills we've listed.

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