Customer Service Manager
2 weeks ago
Raptis Pax is based in Rocklea, Brisbane and is a leader in the manufacturing of plastic packaging. A fantastic opportunity has become available for an experienced Customer Service Manager to join our team.
Responsibilities of this role include but are not limited to:
- Liaising with customers daily to ensure excellent delivery of service
- Assisting customers with sales forecasting and product selection and customisation
- Proactively seek sales opportunities
- Sales order and credit processing, data entry, and records management
- Management of order shipping and logistics
- Reporting and analysis of sales data
- Creation of new product codes and maintenance of pricing schedules
- Creation and management of marketing and sales materials as necessary
**Key selection criteria**
- Minimum 5 years' sales administration and customer relations experience (mandatory)
- Robust working knowledge of Excel, Word, Outlook and peripheral software (mandatory)
- MYOB experience (highly regarded)
- Experience with transport bookings and logistics (highly regarded)
- Excellent verbal and written communication skills
- High attention to detail
- Proven time management experience
- The ability to work autonomously
- Be motivated, reliable, and able to work as part of a team
This is an excellent opportunity to work for an industry leader and be part of a small, close knit team. You will also be provided with onsite parking and a competitive annual salary of $70,000. This is a full-time position with set hours of 8:30am - 5:00pm Monday to Friday.
**Job Types**: Full-time, Permanent
**Salary**: $70,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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