Customer Service Officer

2 months ago

Brisbane, Australia Sika Corporation Full time

We are currently seeking a highly motivated
- ** Customer Service Officer **superstar to join our Customer Service team at
- **Pinkenba.**

This dynamic, fast paced role will have you working closely with our Sales Representatives, assisting with customer service and advice on Sika products.

**Exciting Challenges**
- Liaising with internal and external customers is a crucial element of this varied role. With our NSW Branch being one of the busiest, you’ll utilise your customer service skills to provide quality customer service.
- Duties will include, but not be limited to:

- Answer incoming / making outbound telephone calls
- Order entry and processing
- Process invoices and credits
- Customer support and enquiries
- Liaise with freight providers for delivery coordination
- Provide assistance to Sales and Logistics teams

**We Need Your Skills**
- To be successful within this role, you will have:

- Minimum 12 months experience within a Call Centre environment or similar role
- A strong understanding of Customer Service principles
- Be self-motivated, quick leaner, with a can do attitude
- Excellent interpersonal / communication skills and attention to detail
- Excellent computer skills / administrative skills

**_ Previous experience within a Customer Service Department of a Transportation Company, or Manufacturing Company would be HIGHLY advantageous._**

**Building Trust Every Day**

**WHO IS SIKA AUSTRALIA?**
Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 300 factories with over 25,000 employees & an expanding team across Australia.**WHY JOIN THE SIKA AUSTRALIA TEAM?**
- We offer a supportive working environment with a strong, positive company culture
- We invest in our employees - you will be provided with all relevant training and development
- Employee Benefits Program- Successful applicants will be required to undergo a Pre-Employment Medical including a drug and alcohol screen.**_Sika Australia is proud to be an Equal Employment Opportunity employer._**

**_We value and seek diversity in our workforce._**

**_Disclaimer - Sika Australia does not accept unsolicited agency resumes. Sika Australia is not responsible for any fees related to unsolicited resumes. _**

**Contact**

**Job Category**
- Customer Service

**Job ID**
- 12415BR

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