See more Collapse

Customer Service Officer

2 months ago

Brisbane, Australia mlcoa Full time

**Company Description**
mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession.

Reporting to the Operations Manager, you will be responsible for supporting customers through the provision of advice and arranging suitable appointments with our extensive specialist Doctor consultant team. The role will also involve administration tasks required in assisting our customers and clients.

We are currently seeking an enthusiastic and driven Customer Services Officer to work with our friendly team and medical consultants.
**Job Description** Responsibilities will include but are not limited to**:

- Scheduling of appointments with customers
- Maintaining busy inboxes, with queries, appointments and non-appointment services
- Providing administrative and operational support to consultant practitioners
- Providing information and advice to customers, or prospective customers
- Undertaking other tasks assigned to the Customer Services team, including reception duties, dictation uploading, office administration tasks and working closely with a supportive team.

**Qualifications** To be considered for this role you will have**:

- Demonstrated ability to provide excellent customer service
- Excellent verbal, written and interpersonal communication skills
- Demonstrated the ability to work independently and within a group environment
- A personal approach which is enthusiastic, friendly and helpful
- Strong prioritisation skills while maintaining a level of flexibility
- Attention to detail is important
- Computer literacy, with proficiency in Microsoft Office (Word/Excel) is required.

mlcoa offers an exciting and fast paced team environment where customer experience, team spirit, integrity and respect are key features.
**Additional Information**

**You are welcome here.**

Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

We have other current jobs related to this field that you can find below

  • Service Desk Officer

    4 weeks ago

    Brisbane, Australia Parliamentary Service Full time

    Are you passionate about providing excellent customer service and technical support? Do you want to work in a dynamic and fast-paced environment that supports the work of the Queensland Parliament? If so, we have an exciting opportunity for you! About us The Parliamentary Service is established to provide a range of procedural, administrative and support...

  • Employee Services Officer

    3 weeks ago

    Brisbane, Australia Parliamentary Service Full time

    Do you want to work in a prestigious and historic institution that supports the Queensland Parliament? If so, you might be the perfect fit for our Employee Services Officer role! We are looking for an Employee Services Officer to join our Payroll Services team at Parliamentary Services. You will be responsible for processing payroll and personnel related...

  • Employee Services Officer

    5 days ago

    Brisbane, Queensland, Australia Parliamentary Service Full time

    Do you want to work in a prestigious and historic institution that supports the Queensland Parliament? If so, you might be the perfect fit for our Employee Services Officer roleWe are looking for an Employee Services Officer to join our Payroll Services team at Parliamentary Services. You will be responsible for processing payroll and personnel related...

  • Customer Engagement Associate

    5 days ago

    Brisbane, Queensland, Australia Customer Engagement Centre Full time

    Customer Engagement Associate - Customer Engagement CentreLove Where You WorkMetricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.As the first point of contact for our national business, you will...

  • Customer Service Officer

    2 months ago

    Brisbane, Australia TROOCOO Pty Ltd Full time

    Immediate start - CBD location - 3 month temporary opportunity Troocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service. Due to growth, we are looking for Customer Service Officers for a three month temporary assignment. Head office is based in the...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Australia TROOCOO Pty Ltd Full time

    Work close to home in the northern suburbs of Brisbane - Immediate start - 6 month contract Troocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service. Due to a project, we are looking for Customer Service Officers for a 6 month temporary assignment. Head...

  • Customer Service Officer

    5 days ago

    Brisbane, Queensland, Australia TROOCOO Pty Ltd Full time

    Immediate start CBD location 3 month temporary opportunityTroocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service. Due to growth, we are looking for Customer Service Officers for a three month temporary assignment. Head office is based in the Brisbane...

  • Customer Service Officer

    5 days ago

    Brisbane, Queensland, Australia TROOCOO Pty Ltd Full time

    Work close to home in the northern suburbs of Brisbane Immediate start 6 month contractTroocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service. Due to a project, we are looking for Customer Service Officers for a 6 month temporary assignment. Head office...

  • Customer Service Officer

    7 days ago

    Brisbane, Australia BMS Performance Australia Pty Full time

    Customer Service Officer - Civil Construction Industry - Newly Created Role Customer service and sales data entry focus. - Up to $65-68k Base + Super **ESTABLISHED BRAND NAME IN AUSTRALIA**: Founded as a business over 10+ years ago and employing over staff across Australia, our clients are one of the leading manufacturers and suppliers of construction...

  • Customer Service Officer

    4 weeks ago

    Brisbane, Australia Labourpower Recruitment Services Full time

    Rocklea Location - Monday to Friday 8.30am-4.30pm - $32.69 per hour inclusive of casual loading - transport and logistics experience an advantage - Temp to perm position - permanency after successful completion of 500 hours or 14 weeks - Easy access and on site parking available We are currently seeking an experienced Customer Service Officer to support the...

  • Customer Service Officer

    4 days ago

    Brisbane, Australia PERSOLKELLY Full time

    PERSOLKELLY have an opportunity for a Customer Service Officer to join our client site at Coopers Plains. This role is Monday to Friday, paying around $30 per hour and is within office hours. Our client is a leading provider of building products. In this role you will be the first point of contact with customers and clients. **PERSOLKELLY** have an...

  • Customer Service Officer

    5 days ago

    Brisbane, Queensland, Australia Capitaltpartners Full time

    Customer Service OfficerCall Centre & Customer ServiceCall Centre - InboundBrisbanePermanent / Full Time8/5/2023Based in Brisbane City - Inbound Customer Service OfficerOngoing growth opportunities with leading Finance companyGood salary on offerinbound Customer Service Officer required for Growing Finance Company based in the CBD.Working in an inbound call...

  • Customer Service Officer

    2 months ago

    Brisbane, Australia KBH Solutions Full time

    Based in Brisbane City - Inbound Customer Service Officer - Ongoing growth opportunities with leading Finance company - Good salary on offer inbound Customer Service Officer required for Growing Finance Company based in the CBD. Working in an inbound call centre you will be handling customer queries, offering solutions and identifying cross-selling...

  • Customer Service Officer

    3 weeks ago

    Brisbane, Australia KBH Solutions Full time

    Based in Brisbane City - Inbound Customer Service Officer - Ongoing growth opportunities with leading Finance company - Good salary on offer inbound Customer Service Officer required for Growing Finance Company based in the CBD. Working in an inbound call centre you will be handling customer queries, offering solutions and identifying cross-selling...

  • Customer Service Officer

    2 months ago

    Brisbane, Australia KBH Solutions Full time

    Based in Brisbane City - Inbound Customer Service Officer - Ongoing growth opportunities with leading Finance company - Good salary on offer inbound Customer Service Officer required for Growing Finance Company based in the CBD. Working in an inbound call centre you will be handling customer queries, offering solutions and identifying cross-selling...

  • Customer Service Officer

    2 months ago

    Brisbane, Australia Troocoo Full time

    About the ClientTroocoo are proud to be partnering with a dynamic and innovative industry-leading organisation that are community focused and pride themselves on delivering exceptional service. Due to ongoing growth, we are looking for Call Centre Customer Service Officers to commence immediately on this...

  • Customer Service Officer

    5 days ago

    Brisbane, Queensland, Australia MotorOne Autobody Full time

    Receptionists (Administration & Office Support) Looking for an exciting new start with a fast growing division of the MotorOne Group?MotorOne Autobody are recruiting an experienced Customer Service Officer for our MotorOne Autobody workshop based in Brisbane, QLD.About the company:MotorOne Group has been an innovator in the automotive industry for over 45...

  • Customer Service Officer

    2 months ago

    Brisbane, Australia mlcoa Full time

    **Company Description** mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. Reporting to the Operations Manager, you will be responsible for supporting customers through the provision of...

  • Customer Service Officer

    19 hours ago

    Brisbane, Australia mlcoa Full time

    **Company Description** mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. Reporting to the Operations Manager, you will be responsible for supporting customers through the provision of...

  • customer service officer

    5 days ago

    Brisbane, Queensland, Australia Workpac Full time

    Customer Services Officer $31.68 p/h plus penalties & super Previous Customer Service Experience Based in Gladstone About the RoleWe are looking for a Customer Services Officer to be based in Gladstone. This person will be able to develop and maintain a strong product knowledge, seek opportunities to improve processes or create efficiencies within your...