Customer Service Officer

3 weeks ago

Brisbane, Australia HOBAN Recruitment Full time

Are you a proactive and customer-focused individual looking for an exciting opportunity to shine in a dynamic work environment? Join our team to be part of the future of vehicle remarketing and make an impact in the automotive industry as their next customer service officer.
- Located in, Eagle Farm, Brisbane, QLD
- ASAP start, Mon - Fri 7am - 2pm
- $33+ p/h + superanuation

**About the role**

The primary duties and responsibilities of the position include:

- Provide exceptional customer service to all clients, both in-person and over the phone.
- Assist customers at the counter, handling inquiries, booking appointments, and processing payments efficiently.
- Utilise computer system to finalise bookings and maintain accurate records.
- Collaborate with Queensland Transport as necessary to facilitate smooth processes for customers.
- Handle additional back-office tasks as needed, which may include administrative duties.
- Other duties as directed.

**About You**
- Previous experience in a customer service or similar role is preferred.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanour.
- Proficiency in using computer systems and a keen eye for detail.
- Ability to multitask and handle busy periods with a positive attitude.
- Strong problem-solving skills and the ability to handle customer inquiries effectively.
- Data entry experience
- Must have full working rights in Australia.

If you are passionate about delivering outstanding customer service and thrive in a fast-paced environment, we want to hear from you Don't miss this chance to join a team that values excellence and makes a real impact on our customers' experiences.

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