Account Managers

2 weeks ago

Melbourne, Australia Team Global Express Full time

**JOB DESCRIPTION**

**Account Manager - Expression of Interest**

**TGE are embedding a culture of Sales Excellence that will underpin sustainable growth guided by a robust strategy and future roadmap. We are seeking dynamic and experienced Account Managers to join our team and play a key role in driving our business forward. Join our innovative Sales team dedicated to providing unmatched value to our customers and fueling exponential growth through continuous innovation and improvement.**

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive compensation package with performance incentives.
- Collaborative and supportive work environment fostering professional development.
- Opportunities for career advancement within a forward-thinking organisation.
- Fun and practical employee perks and discounts
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond

**About the role**

Team Global Express (TGE) are seeking a highly motivated and experienced Account Managers to join our teams based in Melbourne, Carins, Townsville, Perth, Adelaide and Sydney to help drive our business forward. This role will see you nurture and grow an existing client portfolio of accounts within mining/refining, heavy industry, produce and retail. You will also be required to use your hunting skills to bring on new business with the aim to ideally double the portfolio over time. You will be joining the organisation during an exciting growth phase, we’re on a journey of winning market share through building strong relationships with new customers and delivering exceptional customer service.

**What you’ll do**
- Identify and develop growth opportunities with customers
- Achieve assigned account objectives and sales targets
- Establish strong, long-term customer relationships
- Monitor account developments for emerging customer challenges and opportunities providing insights and account intelligence to develop innovative solutions that satisfy the customer needs
- Identify, develop solutions and innovative ideas in partnership with solutions teams and business operations to meet customer needs
- Take appropriate action when issues arise or the potential for issues present themselves.
- Communicate with major customers on a regular basis and respond to specific queries
- Act proactively as the strategic partner/ liaison between customers and Team Global Express
- Monitor sales performance metrics
- Understand customer profitability modelling and undertake data analysis to Improve yield per customer and implement cost recovery strategies.
- Ensure reporting, compliance of customer needs through CRM system.
- Be involved and lead tenders, bids, contract negotiations, renewals for timely completion.

**What you’ll bring**

Are you a proactive, tenacious and driven sales professional within the logistics arena that is looking for a new challenge? Perhaps you have a wealth of experience within mining, FMCG, retail or heavy industry and you have been looking for an opportunity to use your sales skills in logistics? This could be the perfect role for you As a resilient self-starter you will have a passion for customers, hitting targets and a willingness to put in the hard work. If you have an open mindset to continuously develop and strive for a career at TGE along with a can-do attitude this will set you apart.

**Qualifications & Experience**:

- Experience in logistics/freight is desirable but not mandatory
- This is a hands-on role and local travel is required
- Understanding of sales performance metrics
- An ability to address customer requests in a timely manner
- Strong negotiation skills with a problem-solving attitude
- Demonstrated customer focus and ability to build and maintain strong relationships
- Exceptional interpersonal skills and ability to influence without authority and help drive streamlined decision-making across internal and external stakeholders
- Tenacious, resilient, and driven to achieve even when faced with obstacles
- Excellent verbal/written communication skills across a wide variety of audiences
- Strong business acumen combined with attention to detail
- Well-developed technical and sales skills are necessary to maintain credibility and respect
- Reasonable level of analytical and computer skills including MS Office.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres

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