Account Manager

7 months ago


Melbourne, Australia BNP Paribas Full time

ACCOUNT MANAGER (JOB NUMBER: C D000536)

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
- BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
- BNP Paribas MixCity which fosters better representation of women at all levels of the organization
- Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
- BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

More information
BNP Paribas - Diversity & Inclusion Journey
BNP Paribas - The Bank Of Green Changes

Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year

**Position Purpose**

The Fund Administration Team is a customer-focused team servicing Asset Owners and Asset Managers. Asset Owners consist of Life Insurance Funds, Sovereign Wealth Funds and Superannuation Funds. Asset Managers manage Trusts and Managed Funds The teams are responsible for the generation of accurate client service including:

- Unit Pricing
- Fund Accounting

Month end Reporting from Portfolio to Trial Balance
They have extensive interaction and dealings with various managers and teams within the Operations Division including, Custody Operations, Financial Reporting, Tax, Performance Reporting, offshore accounting teams, Client Service Managers and other internal BNP Paribas Securities Services teams namely the Risk Control & Finance function and Relationship Management.

All services delivered by this team are required to consider current legislative and regulatory requirements and they must comply with operational risk guidelines. Also the investigation, management and resolution of any client queries and iSSlJeS which are directed to the team. Finally the team supports the ongoing fulfilment of service delivery to clients through representation alongside the Relationship Management function.

The role of Account Manager is a hands on technical and leadership role. They assist with achieving the service delivery of Fund Administration interacting with onshore and offshore operational and accounting teams. The Account Manager has overall responsibility of ensuring all Client deliverables are completed accurately and timely in accordance with SLA's. The role acts as an escalation point for any daily issues when required. The Account Manager oversees UP to 12 staff and has overall management for the individual team members, including performance review, ongoing training and career progression. The teams are responsible for the generation of accurate client service including:

- Daily, weekly and monthly Unit pricing
- Month end Accounting and taxation reports
- Resolution of client reconciliation issues and ad hoc queries

The Account Manager will have a good working knowledge of:

- Unit Pricing Calculations and Reports
- Tax Reports
- General ledger integration with the Investment System
- Trial Balance Hiportfolio pControl

**Responsibilities**

They act as first point of escalation on identified iSSUey, they identify and escalate more complex queries for resolution. They act as a leader in providing support, guidance and connectivity between our global and domestic accounting teams. They act as a client contact in dealing with day-to-day liaison & issues. They ensure all reports generated are of a standard consistent with BNP Paribas Securities Services policies meeting legislative requirements. As such they have sound numeracy and analytical ability and they are capable and pro-active in problem solving and resolution. They are outcome focused and work to ensure service delivery meets required timelines.

They act as a mentor and leader for Senior Fund Accountants and Fund Accountants, mentoring them to reach their next goal of their professional career.

Their role comprises substantial inter-departmental contact and as such they require excellent interpersonal ability. They have a service ethic and a quality focus in the way they operate and the work they and their team produce. They consider operational risk and compliance requirements in their w


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