Business Relationship Manager

7 months ago

Chatswood, Australia McMillan Shakespeare Group Full time

Business Relationship Manager

At Plan Group, we are committed to helping our customers bring their NDIS (National Disability Insurance Scheme) plans to life. Our unique, positive approach to the disability sector makes a real difference in people's lives every day.

We offer the services of Plan Management and Support Coordination (Plan Partners only) to NDIS participants. Backed by McMillan Shakespeare Group, a top ASX listed organisation, Plan Group has experienced rapid growth with ambitious plans to further grow its position as Australia's number one provider of NDIS Plan Management and Support Coordination.

**The Role**:
The Business Relationship Manager has primary accountability for new customer acquisition through Business to Business (B2B) referrer relationships. In your **Business Relationship Manager** role, you will focus on developing strong partnerships in NDIS sector with Support Coordinators, Local Area Co-ordinators (LACs), Service Providers (SPs) and other Health/ Government contacts to drive customer growth. You will work closely with the State Team and wider National Partnerships Team to ensure a consistent approach to engaging & growing with referral networks.

**Responsibilities**:

- Grow B2B relationships to acquire new customers for Plan Group.
- Business Development activity in agreed regions / markets in state as agreed with State Relationship Manager and Head of Partnerships
- Drive and deliver customer acquisition to achieve business targets.
- Travel within the region and state will be required. At times, interstate travel will be required.
- Develop strong partnerships with Key Referrer organisations (SCs, LACs, SPs) to drive B2B customer growth.
- Be actively engaged in Local Government Areas (LGAs) within your region to drive community development and engagement. Identify and build relationships with new B2B referrers in under-penetrated markets.
- Represent and present Plan Group (brand specific) at interagency meetings and local forums.
- Build partnerships and strategic alliances that will extend the organisation's brand in the community.
- NDIS Eco-system - keep up to date with industry developments and changes.
- Plan and execute effective Networking Events in assigned regions to create new B2B referrers and additional new customer acquisition for Plan Group.
- Maintain a Quarterly plan on driving additional referrals from Active and Occasional Referrers (referrers status is used internally)
- Maintain regular contact and update Plan Group system (salesforce platform) with all activities.
- Pro-actively support with SC/ SP escalations by engaging the relevant Operations / Accounts teams internally to get the matter resolved promptly.
- Keep up to date with all NDIA information, outcome requirements, policy updates, planning processes etc and where possible, pro-actively engage in forums, working groups and consultations with the NDIA.
- Provide input in the development and documentation of efficient business processes for Plan Management, Plan Management Service Intermediary and Support Co-ordination services.
- Participate in training and development as required.

**What we can offer you**:

- Our strong people-first culture
- Flexible/hybrid working to enhance your work/life balance
- Novated lease benefits and discounts
- 12 weeks Paid Parental leave and access to our Parents Portal
- Exempt Employee Share Plan
- Paid Income Protection Insurance under MMSG default Super plan
- Access to a broad range of learning and development programs
- Career break and volunteering leave
- Access to Employee Assistance Program and annual Flu vaccination
- Lifestyle Rewards program

As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.

Job ID R6439

  • Business Relationship Manager

    4 weeks ago

    Chatswood, Australia McMillan Shakespeare Full time

    To support our rapid national growth, we are seeking a driven Business Development Specialist to help grow our Plan Management and Support Coordination businesses At Plan Group, we’re dedicated to empowering people with disabilities by helping them bring their NDIS (National Disability Insurance Scheme) plans to life. As we continue to grow nationally,...

  • Business Relationship Manager

    7 months ago

    Chatswood, Australia McMillan Shakespeare Group Full time

    At Plan Group, we are committed to helping our customers bring their NDIS (National Disability Insurance Scheme) plans to life. Our unique, positive approach to the disability sector makes a real difference in people's lives every day. We offer the services of Plan Management and Support Coordination (Plan Partners only) to NDIS participants. Backed by...

  • Business Relationship Manager

    7 months ago

    Chatswood, Australia McMillan Shakespeare Full time

    At Plan Group, we are committed to helping our customers bring their NDIS (National Disability Insurance Scheme) plans to life. Our unique, positive approach to the disability sector makes a real difference in people’s lives every day. We offer the services of Plan Management and Support Coordination (Plan Partners only) to NDIS participants. Backed by...

  • Relationship Manager

    7 months ago

    Chatswood, Australia McMillan Shakespeare Full time

    Interleasing is part of the ASX listed McMillan Shakespeare Group, which includes our employee benefit business divisions Maxxia and RemServ. Interleasing is the only provider of its kind in Australia that truly offers a unique mix of vehicle leasing, management services, supported by business and systems expertise in salary packaging and FBT management. As...

  • Relationship Manager

    7 months ago

    Chatswood, Australia McMillan Shakespeare Group Full time

    Relationship Manager A subsidiary of the ASX-listed McMillan Shakespeare Limited, Interleasing helps companies across a range of sectors in Australia and New Zealand maximise the value of their asset (cars, heavy vehicles and machinery) through tailored fleet and commercial asset/finance solutions. With more than 35 years' experience, our services include...

  • Relationship Manager

    7 months ago

    Chatswood, Australia McMillan Shakespeare Full time

    A subsidiary of the ASX-listed McMillan Shakespeare Limited, Interleasing helps companies across a range of sectors in Australia and New Zealand maximise the value of their asset (cars, heavy vehicles and machinery) through tailored fleet and commercial asset/finance solutions. With more than 35 years’ experience, our services include fleet finance (cars...

  • Relationship Manager

    1 week ago

    Chatswood, Australia RELX Full time

    Become a contributor to the Rule of Law. Every day, LexisNexis produces and provides industry-leading legal content to professionals across 100 countries in the legal, corporate, government, accounting, academic and law enforcement markets. This is an ideal opportunity to join a team dedicated to supporting an understanding of law. We are passionate about...

  • Relationship Manager

    1 week ago

    Chatswood, Australia LexisNexis Full time

    Become a contributor to the Rule of Law. Every day, LexisNexis produces and provides industry-leading legal content to professionals across 100 countries in the legal, corporate, government, accounting, academic and law enforcement markets. This is an ideal opportunity to join a team dedicated to supporting an understanding of law. We are passionate about...

  • Relationship and Business Improvement Manager

    2 days ago

    Chatswood, Australia Autism Spectrum Australia (Aspect) Full time

    **A purposeful opportunity - scaling works towards the vision of **_‘making Australia Autism Friendly’_**: - **You’ll inspire new transformational national level partnerships**: - **And use your business acumen strategic skills and initiative to improve the way we work behind the scenes making life easier for both our autism friendly consultants and...

  • Relationship Manager Sme

    1 week ago

    Chatswood, Australia McMillan Shakespeare Full time

    McMillan Shakespeare Group (ASX: MMS) is Australia’s leading single source solution provider of salary packaging, novated leasing, consumer and fleet financing and management services. With offices across Australia as well as London we manage more than 290,000 employee benefit programs and 70,000 vehicles. In your full-time permanent Relationship Manager...

  • Regional Manager

    7 months ago

    Chatswood, Australia McMillan Shakespeare Group Full time

    Regional Manager - Client Relationships At MMS, our purpose is clear: To make a difference to people's lives. Guided by this commitment, we offer tailored solutions to clients and customers across our businesses in Australia and New Zealand. Our vision is to be your trusted partner, simplifying complexities and turning challenges into opportunities. Our...

  • Assistant Relationship Manager

    7 months ago

    Chatswood, Australia Westpac Banking Corporation Full time

    Assistant Relationship Manager - Exciting opportunity to assist on a diversified commercial banking portfolio - Perfect opportunity for accounting and finance professionals or current credit analysts at Major Australian Banks - Located in Chatswood CBD, with flexible working arrangements **How will I help?** Rock-solid relationships are at the heart of...

  • Regional Manager

    7 months ago

    Chatswood, Australia McMillan Shakespeare Full time

    At MMS, our purpose is clear: To make a difference to people's lives. Guided by this commitment, we offer tailored solutions to clients and customers across our businesses in Australia and New Zealand. Our vision is to be your trusted partner, simplifying complexities and turning challenges into opportunities. Our diverse services - from salary packaging and...

  • Assistant Relationship Manager

    7 months ago

    Chatswood, Australia Westpac Full time

    Exciting opportunity to assist on a diversified commercial banking portfolio - Perfect opportunity for accounting and finance professionals or current credit analysts at Major Australian Banks - Located in Chatswood CBD, with flexible working arrangements **How will I help?** Rock-solid relationships are at the heart of every commercial banking decision we...

  • Regional Relationship Manager

    7 months ago

    Chatswood, Australia oneZero Financial Systems Full time

    **Job Purpose**: The Regional Relationship Manager is responsible for enhancing client satisfaction, adoption, and retention across retail, wholesale, and institutional segments. This role involves blending sales and relationship management duties to optimize outcomes for the organization and its diverse clientele. From initial engagement to...

  • Relationship Officer

    7 months ago

    Chatswood, Australia McMillan Shakespeare Group Full time

    Relationship Officer (AM) Interleasing is part of the ASX listed McMillan Shakespeare Group, which includes our employee benefit business divisions Maxxia and RemServ. Interleasing is the only provider of its kind in Australia that truly offers a unique mix of vehicle leasing, management services, supported by business and systems expertise in salary...

  • Relationship Officer

    7 months ago

    Chatswood, Australia McMillan Shakespeare Full time

    Interleasing is part of the ASX listed McMillan Shakespeare Group, which includes our employee benefit business divisions Maxxia and RemServ. Interleasing is the only provider of its kind in Australia that truly offers a unique mix of vehicle leasing, management services, supported by business and systems expertise in salary packaging and FBT management. We...

  • Relationship Officer

    7 months ago

    Chatswood, Australia McMillan Shakespeare Group Full time

    Interleasing is part of the ASX listed McMillan Shakespeare Group, which includes our employee benefit business divisions Maxxia and RemServ. Interleasing is the only provider of its kind in Australia that truly offers a unique mix of vehicle leasing, management services, supported by business and systems expertise in salary packaging and FBT management. We...

  • Business Manager

    1 month ago

    Chatswood, Australia Steiner Education Australia (SEA) Full time

    Posted on 13th November, 2024 **Key Objectives** It is the expectation of the school that all staff are aspiring towards improvement and continual learning in their professional practice. To this end members of the SMSS management, administration and leadership team are knowledgeable and skilled professionals who possess in-depth knowledge of their work...

  • Customer Relationship Specialist

    7 months ago

    Chatswood, Australia Overdrive Commercial Funding Full time

    **Job Details**: Asset Finance Relationship Specialist Full-Time: Monday to Friday Onsite: Chatswood NSW Salary Package + Super **About Us**: Overdrive Commercial Funding, based in Chatswood, Sydney, is a leading asset finance brokerage firm. We specialize in assisting Australian business owners (ABN holders) across various industries in securing...