Business Relationship Manager
4 months ago
At Plan Group, we are committed to helping our customers bring their NDIS (National Disability Insurance Scheme) plans to life. Our unique, positive approach to the disability sector makes a real difference in people’s lives every day.
We offer the services of Plan Management and Support Coordination (Plan Partners only) to NDIS participants. Backed by McMillan Shakespeare Group, a top ASX listed organisation, Plan Group has experienced rapid growth with ambitious plans to further grow its position as Australia's number one provider of NDIS Plan Management and Support Coordination.
The Role:
The Business Relationship Manager has primary accountability for new customer acquisition through Business to Business (B2B) referrer relationships. In your Business Relationship Manager role, you will focus on developing strong partnerships in NDIS sector with Support Coordinators, Local Area Co-ordinators (LACs), Service Providers (SPs) and other Health/ Government contacts to drive customer growth. You will work closely with the State Team and wider National Partnerships Team to ensure a consistent approach to engaging & growing with referral networks.
**Responsibilities**:
- Grow B2B relationships to acquire new customers for Plan Group.
- Business Development activity in agreed regions / markets in state as agreed with State Relationship Manager and Head of Partnerships
- Drive and deliver customer acquisition to achieve business targets.
- Travel within the region and state will be required. At times, interstate travel will be required.
- Develop strong partnerships with Key Referrer organisations (SCs, LACs, SPs) to drive B2B customer growth.
- Be actively engaged in Local Government Areas (LGAs) within your region to drive community development and engagement. Identify and build relationships with new B2B referrers in under-penetrated markets.
- Represent and present Plan Group (brand specific) at interagency meetings and local forums.
- Build partnerships and strategic alliances that will extend the organisation's brand in the community.
- NDIS Eco-system - keep up to date with industry developments and changes.
- Plan and execute effective Networking Events in assigned regions to create new B2B referrers and additional new customer acquisition for Plan Group.
- Maintain a Quarterly plan on driving additional referrals from Active and Occasional Referrers (referrers status is used internally)
- Maintain regular contact and update Plan Group system (salesforce platform) with all activities.
- Pro-actively support with SC/ SP escalations by engaging the relevant Operations / Accounts teams internally to get the matter resolved promptly.
- Keep up to date with all NDIA information, outcome requirements, policy updates, planning processes etc and where possible, pro-actively engage in forums, working groups and consultations with the NDIA.
- Provide input in the development and documentation of efficient business processes for Plan Management, Plan Management Service Intermediary and Support Co-ordination services.
- Participate in training and development as required.
What we can offer you:
- Our strong people-first culture- Flexible/hybrid working to enhance your work/life balance- Novated lease benefits and discounts- 12 weeks Paid Parental leave and access to our Parents Portal- Exempt Employee Share Plan- Paid Income Protection Insurance under MMSG default Super plan- Access to a broad range of learning and development programs- Career break and volunteering leave- Access to Employee Assistance Program and annual Flu vaccination- Lifestyle Rewards program
As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.
-
Business Relationship Manager
3 months ago
Chatswood, Australia McMillan Shakespeare Group Full timeBusiness Relationship Manager At Plan Group, we are committed to helping our customers bring their NDIS (National Disability Insurance Scheme) plans to life. Our unique, positive approach to the disability sector makes a real difference in people's lives every day. We offer the services of Plan Management and Support Coordination (Plan Partners only) to...
-
Business Relationship Manager
4 months ago
Chatswood, Australia McMillan Shakespeare Group Full timeAt Plan Group, we are committed to helping our customers bring their NDIS (National Disability Insurance Scheme) plans to life. Our unique, positive approach to the disability sector makes a real difference in people's lives every day. We offer the services of Plan Management and Support Coordination (Plan Partners only) to NDIS participants. Backed by...
-
Relationship Manager
4 months ago
Chatswood, Australia McMillan Shakespeare Full timeInterleasing is part of the ASX listed McMillan Shakespeare Group, which includes our employee benefit business divisions Maxxia and RemServ. Interleasing is the only provider of its kind in Australia that truly offers a unique mix of vehicle leasing, management services, supported by business and systems expertise in salary packaging and FBT management. As...
-
Relationship Manager
3 months ago
Chatswood, Australia McMillan Shakespeare Group Full timeRelationship Manager A subsidiary of the ASX-listed McMillan Shakespeare Limited, Interleasing helps companies across a range of sectors in Australia and New Zealand maximise the value of their asset (cars, heavy vehicles and machinery) through tailored fleet and commercial asset/finance solutions. With more than 35 years' experience, our services include...
-
Relationship Manager
3 months ago
Chatswood, Australia McMillan Shakespeare Full timeA subsidiary of the ASX-listed McMillan Shakespeare Limited, Interleasing helps companies across a range of sectors in Australia and New Zealand maximise the value of their asset (cars, heavy vehicles and machinery) through tailored fleet and commercial asset/finance solutions. With more than 35 years’ experience, our services include fleet finance (cars...
-
Relationship Manager
3 months ago
Chatswood, Australia McMillan Shakespeare Limited Full timeA subsidiary of the ASX-listed McMillan Shakespeare Limited, Interleasing helps companies across a range of sectors in Australia and New Zealand maximise the value of their asset (cars, heavy vehicles and machinery) through tailored fleet and commercial asset/finance solutions. With more than 35 years’ experience, our services include fleet finance (cars...
-
Relationship Manager
2 months ago
Chatswood, Australia Maxxia Pty Ltd Full timeA subsidiary of the ASX-listed McMillan Shakespeare Limited, Interleasing helps companies across a range of sectors in Australia and New Zealand maximise the value of their asset (cars, heavy vehicles and machinery) through tailored fleet and commercial asset/finance solutions. With more than 35 years’ experience, our services include fleet finance (cars...
-
Manager, Relationship Associates
2 months ago
Chatswood, Australia Maxxia Pty Ltd Full timeMaxxia is part of the McMillan Shakespeare Group (MMS), Australia's largest provider of salary packaging and novated leasing, and collectively we provide expertise in novated leasing, salary packaging, associated Fringe Benefits Tax administration and management, operating leases and asset management for ‘tool of trade’ vehicles and other business...
-
Client Relationship Manager
1 week ago
Chatswood, Australia Lenovo Full timeDescription and RequirementsBusiness Area Description:The Client Relationship Manager is responsible for driving sales growth and customer satisfaction across Lenovo's total offerings, including hardware, software, and services. This role requires a deep understanding of customer needs and a proven ability to develop and execute sales strategies that meet or...
-
Client Relationship Manager
5 days ago
Chatswood, Australia Lenovo Full timeDescription and RequirementsBusiness Area Description:Lenovo is seeking a seasoned Client Relationship Manager to join our team. As a key member of our sales organization, you will be responsible for selling Lenovo's total offerings to customers, driving business growth, and delivering exceptional customer experiences.Key Responsibilities:Develop and...
-
Assistant Relationship Manager
4 months ago
Chatswood, Australia Westpac Banking Corporation Full timeAssistant Relationship Manager - Exciting opportunity to assist on a diversified commercial banking portfolio - Perfect opportunity for accounting and finance professionals or current credit analysts at Major Australian Banks - Located in Chatswood CBD, with flexible working arrangements **How will I help?** Rock-solid relationships are at the heart of...
-
Regional Manager
3 months ago
Chatswood, Australia McMillan Shakespeare Group Full timeRegional Manager - Client Relationships At MMS, our purpose is clear: To make a difference to people's lives. Guided by this commitment, we offer tailored solutions to clients and customers across our businesses in Australia and New Zealand. Our vision is to be your trusted partner, simplifying complexities and turning challenges into opportunities. Our...
-
Client Relationship Manager
6 days ago
Chatswood, Australia Lenovo Full timeDescription and RequirementsBusiness Area Description:The Client Relationship Manager is responsible for driving sales growth and customer satisfaction across Lenovo's total offerings, including hardware, software, and services. This role requires a deep understanding of customer needs and a proven ability to develop and execute sales strategies that meet or...
-
Regional Manager
3 months ago
Chatswood, Australia McMillan Shakespeare Full timeAt MMS, our purpose is clear: To make a difference to people's lives. Guided by this commitment, we offer tailored solutions to clients and customers across our businesses in Australia and New Zealand. Our vision is to be your trusted partner, simplifying complexities and turning challenges into opportunities. Our diverse services - from salary packaging and...
-
Assistant Relationship Manager
4 months ago
Chatswood, Australia Westpac Full timeExciting opportunity to assist on a diversified commercial banking portfolio - Perfect opportunity for accounting and finance professionals or current credit analysts at Major Australian Banks - Located in Chatswood CBD, with flexible working arrangements **How will I help?** Rock-solid relationships are at the heart of every commercial banking decision we...
-
Client Relationship Manager
2 weeks ago
Chatswood, Australia Lenovo Full timeAbout the RoleThis is a challenging and rewarding opportunity to join Lenovo as a Client Relationship Manager, where you will be responsible for selling Lenovo's total offerings to customers. As a key member of our sales team, you will work independently and lead a team of sales specialists to provide advice and guidance to customers.Key...
-
Regional Relationship Manager
4 months ago
Chatswood, Australia oneZero Financial Systems Full time**Job Purpose**: The Regional Relationship Manager is responsible for enhancing client satisfaction, adoption, and retention across retail, wholesale, and institutional segments. This role involves blending sales and relationship management duties to optimize outcomes for the organization and its diverse clientele. From initial engagement to...
-
Client Relationship Manager
2 months ago
Chatswood, Australia Lenovo Full timeDescription and Requirements Business Area Description : • The Client Relationship Manager is responsible for selling LENOVO total offerings from all segments (IDG, ISG, SSG and MBG) as part of the One Lenovo focus (hardware, software, services, and industry solutions) directly to customers. • The Account Executive works independently and is...
-
Relationship Officer
4 months ago
Chatswood, Australia McMillan Shakespeare Full timeWe currently have an exciting opportunity for someone to join our Customer Relations business in an entry level capacity as a Relationship Officer. As a Relationship Officer your primary aim will be to support the on-site activities of the Customer Relationship team and assist in building effective working relationships with key customer stakeholders. In so...
-
Relationship Manager
2 weeks ago
Chatswood, Australia McMillan Shakespeare Limited Full timeAbout the RoleWe are seeking an experienced Relationship Manager to join our team at McMillan Shakespeare Limited. As a key member of our sales team, you will be responsible for establishing and maintaining strong relationships with our clients, providing exceptional service and driving business growth.Key ResponsibilitiesMaintain and develop strong...
